Threadfare Children's Boutique review for Shop Secure

1 / 5

Feb. 6, 2020

I installed this app to try to block spam bots currently on my website and immediately it redirected my website to a page saying my country was limited, and I could not view my own website! Not good!!

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your feedback. We regret the app uninstalled. However, we still want to check this issue the most clearly. So we saw that you were used the Whitelist feature with the USA. When you add a country to Whitelist, then all other countries will automatically get blacklisted without using the Blacklist feature. For example, it's unnecessary to whitelist the US then blacklist Brazil, since Brazil has already been blocked once the US is whitelisted. So we wonder if there's anything confusing in setting, leading to blocking your country access. Is the USA your country? Please check your country for me on your end and let me know the result of it. Feel free to let me know if you have any other problems via our email ( [email protected]) or live chat. We hope that we will be seen you reinstalled and supported you once again. Have a nice day! Eggflow Support Team.

Shop Secure for Shopify
Shop Secure
3.8 star
129 reviews

Shop Secure - Country Restriction, GDPR, Fraud Detection

Developer
Shopify App Store