SSTUTTER review for Shop
Dec. 27, 2022
The shop app send harrasing emnails to my customers asking for reviews and this cannot be stopped. This app will disturb and harrass your customers for a long time asking repeatedly for reviews. This harrases and chases your customers away. Ive just had a complaint about this!
Hi there, thanks for taking the time to review our sales channel. I understand you have concerns about the review requests sent to your customers. In order to turn off the product review requests, you would currently need to opt out of the Shopping feature of the Shop sales channel. You can read more about the feature here - https://bit.ly/3UIa3Ko I'll certainly pass on your feedback to our developers in the meantime. If you'd like us to have a closer look at your query and your account in particular, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk. Best wishes, Brian, Shop Support
