Essence of Tranquility review for Shop

1 / 5

Feb. 6, 2023

I can’t connect my Shopify store to shop, keep trying to amend issues preventing me Completed all tasks but still cannot connect Would be nice to talk to a human rather than emails

Using app

About 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, thanks for taking the time to review our sales channel. I understand you are having issues setting up your Shop sales channel. Was the issue relating to eligibility? In order to avail of features such as Shopping and Discovery in the app, we ask merchants to meet certain eligibility requirements, and those are listed here - https://bit.ly/3A4GLgJ. There should be a notice in your admin under the Shop Sales channel highlighting any issues found with your store. You should still be able to install and use the sales channel, and your customers can continue to track their orders, view recent orders and see the available contact information for your business. If you'd like us to take a closer look, please reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk. We don't have phone support, but will gladly do all we can to resolve your issue via email. Best wishes, Brian, Shop Support

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Shop
4.8 star
5,131 reviews

Build you brand presence and connect with customers on Shop...

Developer
Shopify App Store