GREAT DOG CO. review for Shop

1 / 5

April 6, 2023

Who does Shopify think it is that it can just install this app in my store? The absolute nerve. They spend all their time pushing garbage but when you need assistance, where are they? Making sellers jump through hoops and then not providing any assistance. Do not install another app in my store without our express permission.

Using app

16 days

Total reviews

6

Average rating

2.0

Developer Reply

Hi there, thanks for taking the time to review our sales channel. I understand you've some concerns about the Shop sales channel suddenly appearing in your store admin. You can find more specifics about your store's presence in the Shop app in Shopify's Terms of Service, section 9.6.7 - https://bit.ly/40LPejx . As mentioned here - https://bit.ly/42RJl6k , if your store meets the eligibility requirements outlined in the Shop Merchant Guidelines, then your store and products will automatically be listed in the Shop app and the Shop sales channel will appear in your Shopify admin. The reason for the addition of the sales channel is to give you the power to control how your store appears within the app, or to remove your store from the app if you don't wish to feature in it. You should also have received an email notification of this change in the past month. If you wish, you can opt out of Sell with Shop by following this guide - https://bit.ly/40qHDqX . You can also opt out of Shop Search by referring to this guide - https://bit.ly/3Zu6fhc . If you have any other questions or concerns relating to this, please don't hesitate to reach out to us by starting a support request via this link - https://bit.ly/3NehLrk - so that we can authenticate you on the account and take a closer look. Best wishes, Brian, Shop Support

Shop for Shopify
Shop
4.8 star
5,130 reviews

Build you brand presence and connect with customers on Shop...

Developer
Shopify App Store