Pack Turtle review for Shop

1 / 5
May 1, 2026

The ad campaigns force you into a certain ROAS target. There is not much flexibility there. Also, the ROAS is not accurate because they count shipping and tax as part of the sale. The ROAS should only count for the actual price of the product. Saying a $11.51 sale achieved 599% ROAS when the actual product was $3.60 and the rest was shipping and tax, is incorrect and deceptive. The $1.92 paid for that sale was over 53% of the actual product price. So, the ROAS was actually 188% on that sale. Also, if someone buys something through the ad campaign, and they then cancel the order, you still pay for the sale in the ad campaign. They won't credit you. It should automatically be credited when that happens, in my opinion. Otherwise, you are opening up the retailer to fraud and extra cost. Imagine selling something and paying $10 for the sale through the campaign and then the order gets cancelled. How many of those before you have to stop using the SHOP campaigns? It's OK if you are trying to get new customers, but be aware of these problems under the hood, problems that should not exist.

Store Using app Reviews Rating
Pack Turtle Over 4 years 44 4.3

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