FreestyleVinyl review for Shop

1 / 5

Aug. 24, 2023

EDIT to the reply: My customers have opted into marketing emails FROM ME, not from you. You're hijacking my customer base for your own emails. I'll repeat: absolute abuse of privacy and my company. Stop sending obnoxious marketing emails to my customers WHO AREN'T EVEN PAYING WITH SHOP PAY / USING SHOP. this is pathetic abuse of privacy and abuse of my company's customer base. support has made it clear we can't use Shop Pay without these obnoxious emails going out. will be reconsidering whether to have our shop there.

Using app

12 months

Total reviews

2

Average rating

1.0

Developer Reply

Hey there! We understand the frustration this could cause if it causes customers to reach out. Shop does not send marketing emails to your customers unless they have opted in to receive them. If you're experiencing any issues with unwanted emails, please reach out to our support team here: https://bit.ly/3FAFUbg. They will be able to assist you further and address any concerns you may have. -Rio, Shopify Support

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