Tanbobo Shop review for Shop

1 / 5

March 12, 2024

As a new entrant to the world of Shopify, I was eager to streamline my checkout process and offer customers the convenience of Shop Pay. However, my excitement quickly turned to frustration when I discovered that I was unable to enable this feature without any explanation. What baffles me even more is that countless newcomers like myself have successfully implemented Shop Pay without issue. So, why am I being excluded? The lack of transparency and communication regarding the reasons for my rejection is incredibly disheartening. It leaves me questioning why I'm not being afforded the same opportunities as others in the Shopify community. While I understand that not all applications can be approved, the least I expect is some clarity on the matter. Without it, I'm left feeling disillusioned and at a disadvantage compared to my peers. Overall, my experience with Shop Pay has been disappointing, to say the least. I hope that Shopify can address these issues and provide equal opportunities for all its users, regardless of their tenure or experience.

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, there. Thanks for taking the time to leave a review. We're sorry to hear about your experiences with Shop Pay. You may have a received an email from our team containing more information about why you weren't eligible, however if not feel free to contact our support team directly and we would be happy to try our best to provide further context on why this happened: https://shopify.link/WJna. -Rick, Shopify Support

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