Varouj.com review for Shop

I have contacted support for over 6 months and i am still not able to get my account back- they emailed me saying im good to use the account and we are approved but noting has changed in the backend. Everytime i talk to an agent they tell me they will get it fixed in 48 hours, but noting is being done.... I am honestly very surprised that SHOP PAY is this bad with support... its honestly very disappointing...