Boostology review for Shop

1 / 5

Oct. 12, 2020

I received an email from shopify to recommend I install the shop app. I did so, and then realised it is for US and Canadian stores only. perhaps shopify shouldnt email UK customers with misleading information!

Using app

3 days

Total reviews

6

Average rating

3.3

Developer Reply

UPDATE (June 2021): I am just writing to provide an update that the Shop channel is now available to merchants in the UK and Australia as well as those based in the US and Canada. More information about the Shop channel can be found here (https://bit.ly/3gdrtv4) and any questions about the channel can be asked to our support team via the Shopify Help Center: https://bit.ly/2AWw5VA. -Victor, Shopify Support --- Hi there. We're sorry for the misunderstanding. The purpose of the email you received was to notify UK merchants that the 'Track with Shop' button will be added to all UK stores' Order Status Pages between October 15th and 19th, 2020. There is no action required at this time unless you want to opt-out of this free service. Here's how 'Track with Shop' works: After completing a purchase, the 'Track with Shop' button prompts customers to track their order with the Shop app. Once a customer downloads the Shop app, they'll get automatic order status notifications and real-time delivery updates to help merchants save time and money on customer support. To clarify, the Shop channel (which you downloaded but is currently not supported in the UK) allows merchants in NA to customize how their store looks in the Shop app. If you have any questions, please reach out to us directly at [email protected]

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Shop
4.8 star
4,866 reviews

Reach millions of high-intent shoppers on Shop

Developer
Shopify App Store