Merritt Candles review for Shop
Oct. 30, 2022
Seriously? I want to use this app, but it says I don't have shop chat enabled even though I clearly do. What a joke.
Hi there, thanks for taking the time to review our sales channel and sorry to hear about your account having issues relating to the eligibility! In order to avail of features such as Shopping and Discovery in the app, we ask merchants to meet certain eligibility requirements. You will still be able to install and use the sales channel, and your customers can continue to track their orders, view recent orders and see the available contact information for your business. If you'd like us to investigate if there was an error in relation to your eligibility checks, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk. Best wishes, Brian, Shop Support