Shoppin' With Me review for Shop
Dec. 6, 2022
Keeps saying my store is ineligible but was never told why. Something about a product not on my site. I've been on Shopify for a long time and status still hasn't changed. Apparently garbage.
Hi there, thanks for taking the time to review our sales channel. I understand you have concerns about your account having unknown issues relating to the eligibility. In order to avail of features such as Shopping and Discovery in the app, we ask merchants to meet certain eligibility requirements, and those are listed here - https://bit.ly/3A4GLgJ. There should be a notice in your admin under the Shop Sales channel highlighting any issues found with your store. You will still be able to install and use the sales channel, and your customers can continue to track their orders, view recent orders and see the available contact information for your business. If you'd like us to investigate if there was an error in relation to your eligibility checks, please don't hesitate to reach out to us by starting a support request via this link so that we can authenticate you on the account: https://bit.ly/3NehLrk. Best wishes, Brian, Shop Support