ShopSTR ‑ Book Everything
The reviews paint a mixed picture of the app. Several merchants praise the platform’s booking functionality, website-building options, and especially the support team, which is often described as fast, helpful, clear, and willing to fix issues or develop missing features. Positive reviewers also mention that the app is easy to use, offers many customization options, and can work well for holiday rentals or homestay booking sites. For some users, it has been a strong fit for getting bookings set up quickly and managing a booking-focused storefront. On the negative side, a few reviewers report serious reliability and product maturity issues. Complaints include bugs, unstable behavior, missing promised features, poor documentation, translation problems that disrupt the booking flow, and slow or unresponsive support in some cases. One reviewer said the app failed to generate direct bookings after months of use, while another described it as frustrating for managing multiple properties and reservation changes. Overall, the app seems promising and useful when it works, but some users feel it is not yet dependable enough for more complex or high-volume vacation rental operations.
Die Idee hinter ShopSTR ist gut – die Umsetzung leider nicht. Vor der Installation wurden mir mehrere Features als essentiell zugesichert. Mehr als ein halbes Jahr später warte ich immer noch darauf. Auf konkrete Fragen nach Workarounds kommt schlicht keine Antwort. Dazu kommen Bugs in den Übersetzungen, die den Buchungsflow direkt stören – inakzeptabel für ein Plugin, das im internationalen Tourismus eingesetzt werden soll. Ergebnis nach mehreren Monaten Betrieb: null Direktbuchungen. Gerne ändere ich meine Bewertung, sobald geliefert wird, was versprochen wurde. Bis dahin: aktuell nicht zu gebrauchen.
In short, the app and platform work great for us as a holiday rental company, there's many options to implement on your website, and tons of options to change in your listing. In our case, we needed some help getting something setup that was not available as a feature yet. We reached out and the support responds very fast, with clear explanations, and it doesn't take long for them to develop/ fix code. The team behind Shopstr seem hardworking and dedicated!
Shop Str Has the best booking by far these guys really know what they’re doing and their communication in the inbox really helped me out. Thank you you guys!
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