Rating
5.0
feedback
3
chart
#2,207
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the ShopBot app are overwhelmingly positive, with users praising its ability to streamline customer service processes, reduce response times, and support multiple languages. Customers appreciate how the app has made handling customer inquiries easier and more efficient, saving them time and resources. The support team is also commended for their quick responses and assistance during the onboarding process. Overall, ShopBot is described as a valuable and effective tool for improving customer service operations.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2025
This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about.
Aug. 20, 2025
What an app! ShopBot has handled a lot of our customer service issues over the past few weeks. Customer service questions that would take a few hours to handle due to the size of ur team now takes a few seconds. If you alre looking for a free/cost-effective solution for most Customer Service related tasks, this is the app! It also supports multiple languages!
Thank you for your review Aurora Poznań! We're glad we could help you save so much time!
Aug. 1, 2025
We've been using Shopbot for a while now and it's been amazing! It was a smooth onboarding with only one hiccup, but the support team was very quick to respond. It definitely saves us a lot of time.
Thank you for your review EchoWave! We will continue to make the app a great experience for you and the rest of our customers!
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