Shopbot: AI Customer Calls
AI answers customer calls, order status, returns, FAQs
Rating
5.0
feedback
4
chart
#6,061
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the ShopBot Shopify App are overwhelmingly positive, with users praising its ability to streamline customer service processes, reduce response times, and enhance customer satisfaction. Users appreciate how the app has made it easier to handle customer inquiries, de-escalate issues, and keep customers informed. The support team is also commended for their quick responses and assistance during onboarding. Additionally, the app's multilingual support and cost-effectiveness are highlighted as significant benefits.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2025
This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about.
Thanks a lot for sharing this! We’re really glad to hear Shopbot has helped lighten the load for your team and improve customer experience.
Aug. 20, 2025
What an app! ShopBot has handled a lot of our customer service issues over the past few weeks. Customer service questions that would take a few hours to handle due to the size of ur team now takes a few seconds. If you alre looking for a free/cost-effective solution for most Customer Service related tasks, this is the app! It also supports multiple languages!
Thank you for your review Aurora Poznań! We're glad we could help you save so much time!
Aug. 1, 2025
We've been using Shopbot for a while now and it's been amazing! It was a smooth onboarding with only one hiccup, but the support team was very quick to respond. It definitely saves us a lot of time.
Thank you for your review EchoWave! We will continue to make the app a great experience for you and the rest of our customers!
Jan. 15, 2025
We have been using ShopBot since its release, and it's made our customer service amazing both before and after a purchase. Our customers always got frustrated using the previous store assistant app, but somehow this assistant is has served our customers amazingly. 100% recommend honestly.
Store
My Store
Using app
6 days
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