Rating
4.0
feedback
4
chart
#4,394
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
25%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for the ShopBuddy app are a mix of positive and negative feedback. One user experienced a significant issue where the search bar text changed colors after installing the app, potentially causing confusion for customers. However, another user highly recommends the app for its clean UI, effective live chat/chatbot features, and excellent customer support. Additionally, positive comments were made about the app being easy to use and helping to boost store revenue through product recommendations. Overall, the app seems to have a strong focus on enhancing customer interactions and driving sales.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 23, 2024
Downloaded the app and set it up but then our search bar text changed colors so people couldn't see what they were searching for. Pretty bad issue that could cost someone a lot of money if they weren't paying attention. Luckily we found the issue super fast.
July 22, 2024
Highly recommend this to any business looking to up their game when it comes to live chats/chat bots. Not only is the UI clean and easy to use, but the app itself is phenomenal and works exactly as it says. Looking forward to generating more revenue with this tool in our tool kit. P.s: The support staff are super helpful! Replied within under a minute and fixed the issue immediately when installing and setting up. So polite and kind to talk with as well. Thanks SB Team! Tom - Whiskr
June 13, 2024
Ok so i was Looking this over, researched and tried a few GPT.3.5 on this app is free. So you dont have to pay while you work everything out. The support staff are very onto it, im Australian and have been going through Shopify for a year now. J was the staff member who handled me. And he did it with such reflection and dedication. Theirs option's for GPT4 i recommend if you have the spare money to chose the upgrade plan just due to the more human, like interaction 3.5 is last years,but it works fine for what i need it to do.
April 29, 2024
ShopBuddy is truly one of the best AI sales chatbot for shopify stores I have used in a while. It is personal shopping assistant, chatting with your customers to understand exactly what they are looking for and then recommending them perfect products from the stock. Plus, using it is very easy, so you can configure it with your store without any hassle. And ofcourse overall it helps you to boost your store revenue by recommending products and getting conversions. 100% recommended for shopify store owners.
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