ShopCierge — AI Sales Chatbot
ShopCierge: AI Chatbot for Sales & 24/7 Support on Shopify
Rating
5.0
feedback
3
chart
#9,524
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
67%
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More than a year
0%
Reviews Summary
ShopCierge is highly praised by users for its ease of installation, efficient performance, and helpful customer service. Users appreciate that the app does not slow down their shop and provides accurate answers to customers' queries. The app is described as a wonderful assistant that saves time and increases productivity. Users also value the free version option where the app takes a percentage of sales. However, there were initial installation issues for some users, but the customer support team, particularly Joshua, was able to resolve the issues promptly. Overall, users are satisfied with the app's performance and look forward to its impact on increased sales.
Highlights
Review RSS Feed
All reviews
Feb. 24, 2024
ShopCierge is a great solution to enhance my shop's performance. The installation is easy. It is NOT slowing down my shop at all. Instead, it is working efficiently to provide the customers with well-thought-out and accurate answers. ShopCierge is a wonderful assistant that not only helps us to save time but also increases productivity. I recommend ShopCierge. Don't hesitate to get your hands on this incredible tool!
Feb. 4, 2024
I wanted to install the app but that didn't work. Stays stuck. UPDATE: Joshua solved the problem. I was able to install the app successfully this time! I tested it, asked a number of annoying questions, and the answer was always wonderfully good. Unlike some other chat boxes. I'm a small store owner so I use the "free" version where you take a percent on the sale. As far as I know, you're the only one doing this! And I think that's wonderful! Currently I am very satisfied with this app. Thanks!
Hello YVDdesign, Thanks for your feedback. We apologize for your installation issue and have resolved the underlying (temporary) service issue. We've contacted you to rectify this and are committed to ensuring your satisfaction with ShopCierge. Best regards, Joshua Segeren CEO, ShopCierge.ai
Nov. 6, 2023
We have been searching for an app that would help our customers find the perfect gift from our curation. Our initial experience with the product has far exceeded our expectations. Josh and the team have been fantastic and super customer centric in our onboarding. Hugely helpful and great communication and collaboration. 5 stars! Can't wait to see the full impact through increased sales.
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