Belvedere Plantation review for ShopHire Careers Page Builder

July 6, 2023

EDIT: Some minor tweaks to the back-end have made this app our choice again for this hiring season even though we thought it would not be. It has more functionality than other application apps in Shopify and includes features similar to Indeed with being able to create templates and send messages to candidates. We are able to add more customization to our application so we no longer use the questionnaire function. I've updated our review to 4 stars. One star off for communication as there is no way to get in touch with anyone when there is an emergent issue. No one can access the app today at all, but we'll have to wait 2-3 days to get a response form customer support. The program is an OK way to post and receive applications and blends in well with the Shopify platform. It automatically puts candidates into the customer database which is helpful if they get hired, that is one less data entry step on our end. Automated emails are a huge time saver when they work. On the not-so-great side, as a seasonal business, this model has difficulty doing some of the things I need to do in back-end adminsitration. Also, formatting the application is difficult as what you do in their basic editor is overridden by your shop's CSS. I can't include all the questions on the application itself, I have to use the additional step of a questionnaire. Questionnaires seem to be pretty buggy right now, or maybe not. I don't know because I can't get any one of my many questions answered. I might just be doing something wrong. The first couple of questions before we started paying for the app were immediately answered, even if they couldn't do anything for me. Recently, I've been waiting more than a week for answers. General email and in-app chat are the only options, there is no phone number to reach out to. The sudden lack of all communication outside automated notifications is worrisome considering our big hiring push is beginning this week. It's too late to change now, we will just hobble along this year but unless things change, I don't think we would use this app for our needs next year.