ShopHub: Loyalty Stamp Card for Shopify

ShopHub: Loyalty Stamp Card

Increase sales with a stamp-based loyalty program - ShopHub

Developer

Rating

4.6

feedback

23

Reviews

chart

#3,151

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    65%
  • Less than a year
    17%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the ease of use, great customer service, and customizable features. Users appreciate the simplicity of the rewards program, the quick setup process, and the responsive support team. Many reviewers mention the founder, Steve, as being helpful and hands-on in assisting with any queries or issues. However, there are some negative comments regarding the recent transition from a free to a paid model, with users expressing concerns about the high pricing and the impact on their budget. Additionally, there are complaints about technical issues such as server errors and customer login problems affecting the shopping experience on the website.

Highlights

Positive feedback on ease of use and customization
Responsive and helpful customer service
Concerns about transition to paid model and pricing
Technical issues impacting user experience

Rating Breakdown

  • 5
    83% (19 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (2 ratings)

Reviews with Text

  • 100% (23)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Aug. 12, 2024

We've been using this for quite some time and it's a great app with wonderful customer service. But it just changed from free to paid and the prices are high. We like it so much we're trying to see what we can do to continue using it (and the developers are kindly working with us on that), but it's definitely a huge challenge to go from free and works great to facing hundreds of dollars a year to get to use.

Using app

Over 1 year

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 9, 2024

Such a creative way to do a fun and rewarding loyalty program. Love that you can customise the app to suit your store and branding. Steve, the founder, is super kind and helpful :) Would defiantly recommend this app for your store!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

BY FAR the best part of this app is their commitment to your brand. Their on-going support and willingness to be flexible and update the core functionality of the app to be compatible with your needs is just a nice bonus. They've got a great system to simplify our rewards program and it has been a massive hit with our customers! We're a large brand and working with them has been an awesome decision. - VP of Marketing

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

We just installed the app but it has been super easy and the response to questions around installing has been excellent and timely. We wanted something simple and sweet, and this concept works well for a food brand. Looks like this app will continue to evolve with new features and integrations being added over time. We're looking forward to seeing the impact!

Using app

13 days

Total reviews

5

Average rating

5.0

1 / 5 Share

July 30, 2023

I have installed this few days ago, and the app keeps giving 500 Internal Server error. Can's even uninstall the app as the admin page isn't opening at all.

Using app

2 days

Total reviews

1

Average rating

1.0

All reviews

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