ShopHub: Loyalty Stamp Card for Shopify

ShopHub: Loyalty Stamp Card

Increase sales with a stamp-based loyalty program - ShopHub

Developer

Rating

4.1

feedback

32

Reviews

chart

#4,290

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    41%
  • Less than a year
    53%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the simplicity and effectiveness of the app, especially in terms of setting up rewards programs and customizing them to fit their brand. The customer support is also highly praised for being responsive and helpful. Users like the easy installation process and the overall look of the app on their websites. However, there are negative reviews mentioning issues with app functionality, such as internal server errors, login problems for customers, and lack of response from the support team. Some users had to uninstall the app due to these issues, leading to customer dissatisfaction and potential loss of sales.

Highlights

Positive feedback on simplicity and effectiveness of the app
Praise for responsive and helpful customer support
Mixed reviews with some users facing functionality issues
Appreciation for easy installation process
Concerns about app causing customer dissatisfaction and potential loss of sales

Rating Breakdown

  • 5
    88% (28 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2024

BY FAR the best part of this app is their commitment to your brand. Their on-going support and willingness to be flexible and update the core functionality of the app to be compatible with your needs is just a nice bonus. They've got a great system to simplify our rewards program and it has been a massive hit with our customers! We're a large brand and working with them has been an awesome decision. - VP of Marketing

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 8, 2023

Sinds zeker 2 maanden kunnen wij niet meer in de app komen, maar het programma draait wel op de site. Dan zit er helaas niks anders op dan de klanten teleur te stellen en de app te verwijderen

Using app

10 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 6, 2023

We just installed the app but it has been super easy and the response to questions around installing has been excellent and timely. We wanted something simple and sweet, and this concept works well for a food brand. Looks like this app will continue to evolve with new features and integrations being added over time. We're looking forward to seeing the impact!

Using app

13 days

Total reviews

5

Average rating

5.0

1 / 5 Share

July 30, 2023

I have installed this few days ago, and the app keeps giving 500 Internal Server error. Can's even uninstall the app as the admin page isn't opening at all.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 15, 2023

Simple rewards App with stamps and not points! The support is amazing and super fast. Thank you a lot!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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