Rating
5.0
feedback
2
chart
#7,042
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
50%
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Reviews Summary
Merchants are highly satisfied with the SecureGo app, rating it 5 stars for its incredible usefulness in saving time and streamlining the dispute resolution process. Users appreciate the automated dispute resolution feature that eliminates manual handling of chargebacks, generating professional and timely evidence. The support team is praised for being helpful, responsive, and caring towards merchants, making the app a must-have for Shopify store owners dealing with disputes. Additionally, users find the app to be a lifesaver for resolving chargeback issues quickly and professionally, especially considering the free service for the first dispute.
Highlights
Review RSS Feed
All reviews
Dec. 26, 2025
This is incredibly useful!!it saves my store a tremendous amount of time. Their automated dispute resolution process is extremely smooth, completely eliminating the stress of manually handling chargebacks. The evidence they generate is professional, comprehensive, and always submitted on time—something that used to take me hours every week. Their support team is incredibly helpful, responsive, and friendly. They genuinely care about merchants and go out of their way to assist. If you're a Shopify merchant and dealing with disputes, this app is an absolute must-have. It saves you time, increases your success rate, and gives you complete peace of mind.
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