Shopify Audiences
Up to 2x more orders for every retargeting dollar spent
Rating
1.7
feedback
13
chart
#3,030
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
62%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App highlight a common theme of frustration and disappointment regarding the high cost associated with accessing its features. Many users express dissatisfaction with the fact that in order to utilize the app, they are required to upgrade to the expensive Shopify Plus plan, which costs around $2300 per month. This pricing model has led to negative feedback, with users feeling that the app's potential is hindered by its exclusivity to high-volume sellers. On the positive side, there are mentions of the app's effectiveness in improving ad performance, audience building, and advertising attribution. Users appreciate the app's functionality and ease of use, emphasizing its value in enhancing their marketing strategies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 16, 2024
Verify disappointed in Shopify. Continuously received emails telling me it was free and to sign up, "time is running out"! They know darn well that I was on a plan that did not qualify and based on my site sales there is no way this expense could be encumbered. Go ahead Shopify, make the big guys bigger and let the backbone of America, the Small Business, fall further behind. You should have spent the development money on a review of your company values and ethics! You wouldn't be as successful as you are today without Small Business. I'm sure you won't even publish this as you only want to promote positivity to your clients instead of reality. Again, values and ethics????
July 26, 2024
The App itself is really good and would be a difference maker for small and medium businesses. The fact you have to upgrade the Shopify Plus at $2300 US/ month to access it nothing short of RIDICULOUS. Sorry can't give this anything less than a 1 star simply due to cost. Unfortunately Shopify likely doesn't see any return in helping SMB's grow any more now that they are making their billions!
July 11, 2024
It's a little misleading to claim it's free when you need he $2300 Shopify Premium plan; you got us on a technicality but I'll give it to you <3 Deleted after the trial due to the price of premium not being valuable for my business. Will be a good app when it's unbundled from premium and is a true stand alone app.
June 25, 2024
Why are so many of the tools useful to the kind of small businesses that Shopify claims to exist to support paywalled behind the Plus plan at $2300/mo? Why can't I even pay a (reasonable, heh) monthly fee to have access to this at a smaller scale? Everything we've been waiting for in this latest Shopify release is gated behind the Plus plan. That's terrible.
Hi NerdyKeppie, thanks for your review. We are happy to hear you think Shopify Audiences is a valuable tool - we do as well! Currently, Shopify Plus includes a number of unique tools - including Audiences - that help drive conversions, more powerful customer connections, and a return on investment for merchant stores. Audiences is powered by algorithms that continue to improve, and the fees help us to continue to invest in the quality and development of the product. Again, thanks for reaching out and we will definitely pass along your feedback to the product team.
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