Shopify Audiences
Up to 2x more orders for every retargeting dollar spent
Rating
2.3
feedback
16
chart
#3,096
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Shopify Audiences app are mixed, with both positive and negative feedback. Positive aspects include easy setup, effectiveness in expanding audience groups, and improved ad performance. Users have reported increased click-through rates, add to cart rates, and return on ad spend. The app is praised for its responsiveness to user feedback and its ability to help with advertising attribution in a post-iOS 14 world. However, the main negative theme revolves around the high cost of accessing the app, as it requires upgrading to the expensive Shopify Plus plan, which is seen as a barrier for small and medium businesses. Many users feel that the app should be available as a standalone option or offer a more affordable pricing model to cater to a wider range of sellers.
Highlights
Rating Breakdown
All reviews
Dec. 20, 2024
We've had a good experience with Audiences for a few of our brands! It was easy to set up and was particularly helpful in being able to expand on limited audience groups when a site is fairly new.
Dec. 14, 2024
We are on Shopify Plus as a SMALL business and this has really helped our ads bring in more! There are ALOT of benefits to spending the $2000 a month if you look at all the cost savings you get with shipping, payment processing, free Shopify POS Pro. The list is very long.
Dec. 13, 2024
totally agree with others that SMB needs this more than the plus customers!! Shopify needs to review it's policy on this to help grow a SMB and help them grow to if possible become a Plus customer. dont be so short sighted!! Invest in the SMB.
Nov. 16, 2024
Verify disappointed in Shopify. Continuously received emails telling me it was free and to sign up, "time is running out"! They know darn well that I was on a plan that did not qualify and based on my site sales there is no way this expense could be encumbered. Go ahead Shopify, make the big guys bigger and let the backbone of America, the Small Business, fall further behind. You should have spent the development money on a review of your company values and ethics! You wouldn't be as successful as you are today without Small Business. I'm sure you won't even publish this as you only want to promote positivity to your clients instead of reality. Again, values and ethics????
July 26, 2024
The App itself is really good and would be a difference maker for small and medium businesses. The fact you have to upgrade the Shopify Plus at $2300 US/ month to access it nothing short of RIDICULOUS. Sorry can't give this anything less than a 1 star simply due to cost. Unfortunately Shopify likely doesn't see any return in helping SMB's grow any more now that they are making their billions!
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