Shopify Audiences for Shopify

Shopify Audiences

Up to 2x more orders for every retargeting dollar spent

Developer
View on App Store

Rating

3.0

feedback

20

Reviews

chart

#3,505

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    0%
  • Less than a month
    5%
  • Less than a year
    60%
  • More than a year
    15%

Reviews Summary

The reviews for the Shopify Audiences app are mixed, with both positive and negative feedback from users. Positive aspects include the app's effectiveness in helping users spend their ad dollars more effectively, enhancing paid ad campaigns, and providing additional signals for optimizing targeting across channels. Users have also praised the app for being easy to set up and for its responsiveness to feedback. On the other hand, negative themes revolve around the high cost of accessing the app, as it is only available for Shopify Plus users, which has led to frustration among small and medium businesses. Users feel that the app should be more accessible to all sellers, not just those on the highest-tier Shopify plans. Additionally, there have been complaints about technical issues such as audience creation errors and limitations in audience size when importing to Facebook.

Highlights

Effectiveness in ad spend optimization and targeting
High cost and exclusivity for Shopify Plus users
Accessibility issues for small and medium businesses
Technical errors in audience creation and import to Facebook
Positive feedback on ease of use and responsiveness to feedback

Rating Breakdown

  • 5
    50% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    40% (8 ratings)

Reviews with Text

  • 95% (19)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 12, 2025

My sales dropped a lot. Audience created different Pixel code which we already had created and working and it just impacted a lot negatively.

Using app

--

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 27, 2025

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 26, 2025

Crazy stupid to make this only available form Shopify Plus... It is in Shopifys interest to grow the revenue of SMB to get them into more sales, more comissions and in the end Shopify Plus...

Using app

11 months

Total reviews

4

Average rating

1.0

5 / 5 Share

Feb. 4, 2025

Audiences has helped us spend our ad dollars more effectively! We have been pleased with this tool so far and will continue to explore how it can help improve our marketing.

Using app

About 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Shopify Audiences is super easy to set up and has been a great tool for enhancing our paid ad campaigns. It provides additional signals that help optimize targeting across channels, making our ads more effective. Definitely worth trying if you're looking to get more out of your ad spend!

Using app

Almost 2 years

Total reviews

11

Average rating

3.7

All reviews

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