The Cider Vat Ltd review for Shopify Email
Feb. 17, 2021
We recently migrated to Shopify as we we were tired of having loads of different apps that didn't talk to each other. Shopify's built in e-mail program is a big disappointment. In our first promotion Shopify decided it didn't like half of our subscribers and didn't send them. We don't know which half it sent and which half it didn't. There is no way to identify which subscribers Shopify didn't like or why. As far as I can see Shopify would like us to dump all our existing subscribers and start again. So it is back to Mail Chimp for us. Perhaps Shopify isn't the right solution after all.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with spam filters. You can find some great insight here as to how to increase the deliverability of your emails - https://bit.ly/314x9jQ I am also going to send you an email to open up communication incase you have any other questions or further feedback! Claire - Shopify
