Lasting Impressions Gifts (LIG) review for Shopify Messaging

Jan. 11, 2026

the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve. eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed. Support was of no use!! we need a option Marketing → Shopify Messaging → Suppression List with a method to reset a valid customers status.