theartshop.com.au review for Shopify Order Printer
June 3, 2024
**have tried to put our customised template in the new order print app and it will not work. Have followed the instructions to show certain information - guess what still not working. Spoke to live chat, need to wait for the theme team to get back to me, when will this happen? having extreme troubles printing today and no one can help as we aren't in USA business hours. GREAT CUSTOMER SERVICE. not sure why you changed it 118 one star reviews says it all. How about you listen to your paying customers???** Why fix something that wasn't broken, typical shopify, works on things that aren't required, still haven't come up with a concept to know when an order has been downloaded / printed, I had to create my own tags to say last printed, pity that cant work on other things in the back end like being able to sort products by price, can live on the website, but not in the back end for editing prices, only asked 5 times over 2 years, get told thats a great idea, guess they are too big too listen
Hi, there. Thank you for your review. We updated the app to improve its performance, but we can completely understand how changes like this can impact merchants. I'm happy to pass all of this feedback on to our team who looks into improvements we can make. I also wanted to let you know that you can currently sort products by price in the back end of Shopify: https://shopify.link/BPr7. If you need any help with the app or your shop in general, please contact our support team here (https://shopify.link/vRnL) so we can take a look at it with you. -Erin, Shopify Support
