Battle Beaver Customs review for Shopify Order Printer

1 / 5

May 21, 2024

Very disappointing "update". The nature of our production workflow depends on an ever changing and highly customizable order printer template - And while the legacy app is by no means perfect, I was always able to achieve whatever customization I had set out to accomplish - So when I saw the message that Shopify was sunsetting the old order printer app and migrating to this new one, I had high hopes that they would improve upon the already solid foundation that was the legacy app. I expected, at minimum, quality of life improvements, and was hopeful for some new features. Instead what I got was an app that is objectively worse in every regard. I say this with no exaggeration or hyperbole: I have yet to find a single thing the new app does better than the legacy app - And worse, there are many cases where the new app does not support some functionality that the legacy app had for years. This is simply unacceptable when my company and many others not only rely on these functions, but have been using them without issue for many years. Just to name a few: 1. Page breaks - The new app does not seem to support any method of forcing a page break 2. Custom scripts - The legacy app was capable of importing JavaScript libraries and running custom JS functions to perform actions within the template. The new app blocks user scripts and this is no longer possible 3. Float styling - New app does not support styling such as “float: right;” I am not asking for more. I do not need the new app to do anything better than the old - But at bare minimum it needs to support the things that we have all become accustomed to through years of using the old app. And to be clear: I do not mind the liquid object name changes - As an intermediate/ advanced user, it is easy to modify existing variable names to get them to function in the new app and I understand changes like these are sometimes necessary despite the temporary frustration it might cause merchants.

Using app

5 days

Total reviews

9

Average rating

4.4

Developer Reply

Thank you so much for your detailed feedback. We want the new app to be not only functional for your business, but also an improvement upon the legacy app. I'll ensure that our developers receive your feedback for consideration in future updates. -Sophia, Shopify Support

Shopify Order Printer for Shopify
Shopify Order Printer
2.3 star
263 reviews

Print custom packing slips, invoices, shipping labels

Developer
Shopify App Store