ShopKeeper Gift Cards
The reviews for the ShopKeeper app are mostly positive, highlighting the excellent customer support provided by the team, particularly mentioning Pete. Users appreciate the ease of use, customization options, and the ability to create branded gift cards. The app is praised for its intuitive interface and the quick response from the support team in resolving any issues. However, there are a few negative reviews mentioning lack of support during weekends and holidays, as well as frustrations with theme integration when switching to a new theme. Overall, the ShopKeeper app seems to be highly recommended for its functionality and customer service, with users expressing satisfaction with the features and support provided.
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The app was great for several years until we switched to a 2.0 theme and ShopKeeper provided no support/guidance on how to integrate app into our new theme.
We're very sorry to hear you haven't been happy with your recent support experience. We strive to provide the best possible experience to our customers and we're always willing to go to the extra mile. If you're willing to give us another chance to make it right, please contact us at [email protected] and we'll assign one of our developers to help you work through any 2.0 theme related challenges. We look forward to resolving all of your concerns!
My support experience has been top notch! Pete was more than helpful and assisted me all the way until my gift card setup was perfect! I am very happy and recommend Shopkeeper 100% Keep the good work! Eduardo Solana
Really intuitive app and looks great on site. Great customer support, Pete was fantastic to deal with and sorted everything in great time, even with the EURO/US time difference. Very Happt
Excellent support. The app works great with hundreds of cards to choose from. I also installed the scheduler.
We used this app + the scheduler to create a custom gift card flow that allowed us to include a To/From/Message field with the card and choose to send the card to the recipient later. It was easy to set up, I hit a couple snags but the ShopKeeper team was responsive on email and helped me get it set up and working. Love that we can use our own custom design.
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