The Pugly Company Inc. review for Etsy Integration ‑ ShopList
Feb. 2, 2024
Very disappointing, their support e-mail does not respond. All of the other Shopify apps I use has very responsive support. I am hoping they will read my rating and contact me. 2/2/24 Update: I got an email from the company asking me to "Kindly requesting you please update your review." My review is still the same because the app service did not improve as there are many inconsistencies and bugs. Hope you enjoy this update.
Hello, You have connected with our support team over chat and emails for multiple issues and we have fixed them in no time. Our support team was always available 24/7 to resolve all your issues. We have never hesitant to attend your messages and worked on the fixes immediately. Only after fixing issues, we have requested to update the review. We would like to emphasize again that we are always open to take all your feedback and continue to improve our services. Thanks, ShopList
