Shopily Guide AI Chatbot
AI Chatbot, Customer Service, Shopping Assistant
Rating
4.9
feedback
10
chart
#2,008
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
70%
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Less than a year
0%
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More than a year
0%
Reviews Summary
Shopily Guide is highly praised by users for its ability to boost e-commerce conversion rates, provide valuable product recommendations, enhance the customer journey, and offer personalized responses to customer questions. Users appreciate the instant access to product knowledge and the time-saving features that benefit both customers and the team. The app's customer service is also highlighted as responsive and supportive. However, there are some minor issues that users hope to see resolved. Overall, Shopily Guide is considered a fantastic addition to online stores.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 9, 2024
We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.
Nov. 8, 2024
The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.
Nov. 8, 2024
Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.
Nov. 3, 2024
Shopily Guide has been an excellent addition to our site. Since installing it, customers can instantly find answers to frequently asked questions without waiting for a team response. While there are a few minor issues we hope to see resolved, the team has been very responsive to our questions and feature requests.
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