Shoply AI Chatbot via ChatGPT
Shopify's Most Capable AI Chatbot
Rating
5.0
feedback
25
chart
#609
All reviews
Rating Breakdown
Review RSS Feed
March 28, 2025
Crazy how well it picks up my catalog. Customers find exactly what they need without me lifting a finger.
March 24, 2025
Took zero effort to set up, and now I’ve got a 24/7 sales assistant. Worth every penny.
March 24, 2025
Still exploring the app, but so far, it's been smooth. The support team is also quick to respond, which is always a good sign.
March 19, 2025
It just works. No complicated setup, no training. Plugged it in, and boom—instant support and product recommendations.
March 16, 2025
The setup was quick and easy. Customer support is responsive and super helpful too. Highly recommend it
March 15, 2025
I sell niche products, so I was skeptical. But Shopily actually LEARNS. It gives better recommendations than my own team.
March 12, 2025
Absolutely fantastic app! I've been using this customer service app for my Shopify store, and it has genuinely transformed the way I manage customer interactions. The intuitive interface makes navigation effortless, while the extensive features have streamlined all my customer service needs into one convenient place. The integration was seamless, and the support team is outstanding—responsive, knowledgeable, and incredibly helpful. Any questions I've had were addressed promptly and efficiently, demonstrating their genuine commitment to their customers' success. Since implementing this app, I've noticed increased customer satisfaction and faster response times, significantly enhancing my store's reputation. I highly recommend this app to anyone serious about taking their Shopify customer support experience to the next level. Five stars all around!
Feb. 22, 2025
Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.
Feb. 19, 2025
The AI answers customer questions like a pro. It handles things like sizing and order tracking without me needing to step in. My customer support workload has dropped by at least 40%. Customers love the quick responses too.
Feb. 17, 2025
I thought setting this up would take hours, but nope. It just read my store’s product catalog on its own and started working. No complicated configurations or integrations. Super easy, and it saved me a ton of time.
Feb. 14, 2025
Honestly, I wasn’t expecting much at first, but wow—this thing really gets it. It’s like having a personal shopper built into my store. Customers have been buying more because it nails the recommendations every time. Sales have definitely gone up since we installed it.
Thanks for the comments! We build Shopily AI to be the ultimate product expert for your store. Glad to see that it indeed boosted your sales!
Jan. 8, 2025
Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion. Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app. This app works great and will become better day by day.
Thank you so much for your thoughtful review—it truly means the world to us! We’re incredibly grateful for your kind words about our app. Our team works closely together to ensure every customer gets the support they deserve, and feedback like yours motivates us to keep improving. Your invaluable suggestions and insights help shape the app’s development and make it better each day. And we are lucky to have you as our customer and partner.
Jan. 3, 2025
We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually. One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.
Thank you for your kind review! We’re happy to hear that our Chatbot has become such a helpful part of your store. Wishing you continued success! 😊
Dec. 25, 2024
This chatbot app is amazing! Setup was a breeze, and it works seamlessly. Our customers love it, and so do we!
We're thrilled to hear that setup was easy and that both you and your customers love the chatbot! 🚀💬 If you ever need anything, we're here to help. Happy chatting! 🎉✨
Nov. 9, 2024
We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.
Hi Jason, Thank you so much for your kind words! 😊 We're thrilled to hear that Shopily AI Chatbot has been a game-changer for your store and helped boost your conversion rate 📈. Knowing that it feels like having a dedicated sales expert makes us incredibly proud! We appreciate your support and look forward to continuing to empower your business! 🛍️✨
Nov. 8, 2024
The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.
Nov. 8, 2024
Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.
Nov. 3, 2024
Shopily Guide has been an excellent addition to our site. Since installing it, customers can instantly find answers to frequently asked questions without waiting for a team response. While there are a few minor issues we hope to see resolved, the team has been very responsive to our questions and feature requests.