Artscraftsandsewing review for ShoppingFeeder Google Shopping

June 23, 2020

READ ALL THE NEGATIVE REVIEWS BEFORE YOU INSTALL THIS APP - the biggest mistake we made as a store when looking for a google shopping feed app, is looking only on the overall rating of the app (it was around 4.9/5.0 when we decided to go with Shopping feeder)....and disregarded going through the negative reviews first! We overlooked things like how cancellations can be done if you no longer want to use this app (a bunch of people in the past had issues of being charged even after cancelling....AND BY THE WAY YOU HAVE TO EMAIL THEM TO CANCEL....JUST REMOVING YOUR APP FROM SHOPIFY WITHOUT EMAIL DOES NOT GUARANTEE THE APP IS CANCELLED...READ THEIR FAQ FIRST!...and a bunch of other unsatisfactory issues other customers faced). We overlooked the scope of permissions this app gets once installed (they can pretty much do anything in your store as they have full scope of permissions - 90% of them not needed) and so much more including the customer service experience....horrible! Long story short, after 3 years of using this app (we tried everything we could to make things work with them).....what we know now, if we knew then would definitely never use this app! NOTE: THIS APP TEAM KEEPS EDITING IT'S REVIEW RESPONSES (EVERY COUPLE OF DAYS - WE HAVE ACTUALLY REPORTED AND SEND SCREENSHOTS TO SHOPIFY TO SHOW HOW DECEIVING THIS APP IS) AND WRITE FAKE THINGS LIKE "THANKS FOR OUR PHONE CONVERSATION".....NONE OF THAT EVER HAPPENED, AS WE DROPPED THEIR APP AND NEVER TURNED BACK. IT IS AMAZING HOW FAR THEY WILL GO TO COVER UP LEGITIMATE FEEDBACK FROM PAST CUSTOMERS SO THAT NEW ONES DO NOT KNOW THE PROBLEMS THEY ARE ABOUT TO FACE. SCREENSHOTS OF YOUR UPDATES ARE ALL FORWARDED TO SHOPIFY - THEY CAN REVIEW YOUR BUSINESS CONDUCT HERE IN SHOPIFY APP MARKETPLACE AND PROTECT THE REST OF STORE OWNERS IN THE FUTURE.