ShoppingGives ‑ Donation App
ShoppingGives: Connecting Cause with Commerce
Rating
4.3
feedback
115
chart
#2,590
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
10%
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Less than a year
47%
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More than a year
40%
Reviews Summary
The reviews for the ShoppingGives app are mixed, with both positive and negative feedback from users. Positive aspects include the app being powerful and easy to set up, great customer support, seamless integration, and the ability to donate to causes easily. Users appreciate the responsiveness of the team and the support provided for customizations. However, negative feedback revolves around the sudden introduction of monthly fees without prior notice, which some users found expensive for small businesses. Some users also mentioned issues with functionality and lack of transparency regarding costs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 16, 2024
Very shady. I had no idea my charitable efforts were pulled until I saw the app was inactive. Not sure why but I don’t like it. Not to mention before even signing up the sales person was rude I guess because I’m not a big company. They don’t have to worry about me I found another company to work with for charitable purposes. I’m uninstalling this app today.
Oct. 8, 2024
This app is powerful and easy to set up. We had special requirements for our store and after a quick call, they quickly updated the app to accommodate our needs. The CEO is a great human and jumped right in to help us get the Donations widget functional on our store in record time. Highly recommend giving this app a try.
Aug. 23, 2024
We've been utilizing ShoppingGives for a few years now, and have been happy with how easily it allows us to run giving campaigns. The integration is seamless, the backend is straightforward to use, and support has been lightning fast and helpful when we've had questions (The CEO even called me personally to help troubleshoot a time-sensitive sync issue on our end).
Aug. 13, 2024
Loved this app. It worked so well for us until they started charging a monthly fee that is quite expensive for our small business. We loved that this app allowed us to donate a percentage of sales to local charities and would continue to stay but the fee is too expensive for us!
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes. The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day. Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions. With gratitude, The ShoppingGives team
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