ShoppingGives ‑ Donation App
ShoppingGives: Connecting Cause with Commerce
Rating
4.3
feedback
111
chart
#2,228
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
9%
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Less than a year
49%
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More than a year
40%
Reviews Summary
Shopping Gives is a Shopify app that allows businesses to donate to non-profits through their online store. The app has received mixed reviews from users. Positive aspects highlighted include the ease of installation, configuration, and use, as well as the fantastic customer support provided by the Shopping Gives team. Users appreciate the ability to donate to causes they care about and the automated process that simplifies the donation process for both businesses and customers. However, negative feedback revolves around the sudden introduction of monthly fees without prior notice, leading to concerns about affordability for small businesses with low sales volume. Some users also expressed disappointment with the pricing structure and the lack of transparency regarding fees.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 20, 2024
The team is super responsive and supportive! We needed some customizations and they were more than willing to help make it work for us on our site! Kudos to the ShoppingGives team and this app!
May 17, 2024
We have been using this app for the the past two months in our retail store and launched our online campaign this month. The Shopping Gives team is very responsive to any questions we have regarding installation and configuring the app as well working with to help set up the non-profits we want to support to ensure they are receiving their donations. Very supportive team and great to work with overall!
May 6, 2024
they started charging monthly fees without any prior notice and no donations as well!
Jan. 14, 2024
I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes. The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day. Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions. With gratitude, The ShoppingGives team
Nov. 14, 2023
Great app with all the options you need! Easy to install, configure, and use. The team at ShoppingGives also provides fantastic support.
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