ShoppingGives ‑ Donation App
ShoppingGives: Connecting Cause with Commerce
Rating
4.6
feedback
67
chart
#3,473
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
6%
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Less than a month
30%
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Less than a year
49%
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More than a year
15%
Reviews Summary
The reviews for the ShoppingGives app are mixed, with both positive and negative feedback from users. Positive aspects include the app being powerful and easy to set up, seamless integration, responsive and supportive customer service, and the ability to donate to specific causes. Users appreciate the team's willingness to help with customizations and the overall mission of the app to facilitate giving back. However, negative feedback revolves around the sudden introduction of monthly fees without prior notice, high costs for small businesses, lack of transparency in pricing, and issues with customer support responsiveness and functionality. Some users also expressed concerns about the app's pricing structure and its impact on small businesses.
Highlights
Review RSS Feed
All reviews
July 31, 2025
Updated. Their customer service can take up to 24 hours to respond and they have since reached out several times to help resolve our issues.
Oct. 8, 2024
This app is powerful and easy to set up. We had special requirements for our store and after a quick call, they quickly updated the app to accommodate our needs. The CEO is a great human and jumped right in to help us get the Donations widget functional on our store in record time. Highly recommend giving this app a try.
Aug. 23, 2024
We've been utilizing ShoppingGives for a few years now, and have been happy with how easily it allows us to run giving campaigns. The integration is seamless, the backend is straightforward to use, and support has been lightning fast and helpful when we've had questions (The CEO even called me personally to help troubleshoot a time-sensitive sync issue on our end).
Aug. 13, 2024
Loved this app. It worked so well for us until they started charging a monthly fee that is quite expensive for our small business. We loved that this app allowed us to donate a percentage of sales to local charities and would continue to stay but the fee is too expensive for us!
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes. The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day. Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions. With gratitude, The ShoppingGives team
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