ShoppingGives ‑ Donation App
The reviews for the Shopping Gives app are mixed, with both positive and negative feedback from users. Positive aspects include the app being intuitive, easy to set up, and providing seamless integration for giving campaigns. Users appreciate the responsive customer service and support from the team, especially the CEO's personal involvement in resolving issues. However, negative feedback revolves around the high monthly fees, additional charges for customizations, and sudden changes in pricing without prior notice. Some users feel that the app is expensive for small businesses and that the transaction fees are unreasonable. Despite these drawbacks, users acknowledge the app's potential for creating positive impact through donations and supporting charitable causes.
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I am okay with paying the 29/month sub fee but then to choose my own organizations to donate to its an additional $49/month. So almost $70 is a lot for me. I may stay for a couple months to see how this plays into my finances but im not sure if it's for me long term.
Thank you for taking the time to share your feedback and for giving the app a try. Our goal has always been to make impact accessible to brands of all sizes. We’ve reached out by email to provide some additional clarify around the app’s nonprofit selection and pricing. We appreciate you giving us a chance to assist and hope to hear from you soon.
The Shopping Gives app is incredibly intuitive and allows a seamless process of having your customers give to the charity of your choice. I am also very impressed with their leadership. Ronny Sage, the Founder was incredibly helpful to me and my wife as we embarked on a new business. He answered questions at all hours and really helped us get launched. Can’t say enough good things about Ronny and Shopping Gives; many thanks!
I decided to give this app a try regardless of some of the negative reviews, considering how bleak the world is right now. Here’s what I think so far. The app gives you the option to select your own orgs to automatically donate to, or let your customers choose from a selected list. If you want your customers to be able to choose, the app only lets you select 6, but they have a default org “Farmland Project” that you are not allowed to remove from this list unless you upgrade to the $595/month plan… So you can only really select 5 of your choice OR not give your customers the freedom to choose which org they want to donate to. Forcing you to have this particular org on the list really does not sit well with me. I also think the .5% transaction fee for every order total is ridiculous. You also have to upgrade to the $595/month plan choose from the majority of the non-profit options. This app charging so much to allow brands to donate makes no sense to me. Since when did donating become an exclusive club only brands with a lot of money are capable of doing? This app is not “supporting impact", it's pay-to-play philanthropy. Beyond disappointed. We'll be looking for something else.
Thank you for taking the time to share your feedback and for giving the app a try. We’re sorry for any confusion -- our goal has always been to make impact accessible to brands of all sizes, not exclusive. We’ve reached out by email to clarify the app’s features, nonprofit selection, and pricing, and we hope to hear from you soon so we can assist further.
Updated. Their customer service can take up to 24 hours to respond and they have since reached out several times to help resolve our issues.
This app is powerful and easy to set up. We had special requirements for our store and after a quick call, they quickly updated the app to accommodate our needs. The CEO is a great human and jumped right in to help us get the Donations widget functional on our store in record time. Highly recommend giving this app a try.
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