Reporty: Store Notifications for Shopify

Reporty: Store Notifications

Save Time With Order Alerts/Reports In SMS & Slack

Rating

2.9

feedback

7

Reviews

chart

#6,461

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    43%
  • More than a year
    29%

Reviews Summary

The reviews for the app are mixed, with a range of ratings from 1 star to 5 stars. One of the main themes in the reviews is the responsiveness of the developers to customer support inquiries. While some users have had positive experiences with fast responses and helpful developers, others have expressed frustration over broken functionality and lack of communication. The app seems to excel in providing real-time data and integration with Slack, with users praising its reliability and ability to deliver key sales information efficiently. Overall, the app appears to have a strong feature set but may need improvement in terms of customer support and addressing technical issues promptly.

Highlights

Responsiveness of developers to customer support inquiries
Reliability and real-time data delivery
Integration with Slack
Feature set and functionality
Need for improvement in customer support and technical issue resolution

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 12, 2024

The app has been broken for weeks. The developers do not respond to customer support. I finally heard back after stalking several email addresses, and it was nothing but nonsense. This also happened two years ago and I never heard back. I had to contact Slack for help.

Store

Nama

Using app

Over 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

May 6, 2021

Been using Reporty for awhile now. It's totally reliable and keeps me up to date in real time - excellent!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Jan. 28, 2021

Fantastic data transport app to get key sales and customer support information to the correct people across the business. The new multi-channel support is AMAZING, and allows me to send only the pertinent information to the correct people, whether they need incredible detail about all orders, or just a weekly summary. Developer is super fast to respond and even implement suggested features. A+

Using app

About 1 month

Total reviews

5

Average rating

4.0

Developer Reply

Thank you so much for the review and thanks for making the feature request! Glad it's helping you save time on reporting and giving your team the right info at the right time!

5 / 5 Share

Aug. 11, 2020

Shoppy is one of our favorite apps- provides incredible insights and up to the minute sales data for us within Slack! Highly recommend.

Store

kyoku

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Glad it’s helping you get the data and insights you need!

5 / 5 Share

Jan. 28, 2020

Super helpful tool for transparency within our organization - visibility has unlocked a ton for our culture. The developer is amazing and super helpful in setting Shoppy up exactly as needed.

Store

Parade

Using app

14 days

Total reviews

10

Average rating

4.9

Developer Reply

Glad Shoppy and the automated summaries are helping to create a more transparent culture!

All reviews

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