Reporty: Store Notifications for Shopify

Reporty: Store Notifications

Save Time With Order Alerts/Reports In SMS & Slack

Rating

2.9

feedback

10

Reviews

chart

#1,622

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    40%
  • More than a year
    40%

Reviews Summary

The reviews for the app are quite mixed, with a range of 1-star and 5-star ratings. One common theme in the negative reviews is the lack of responsiveness from the developers and issues with customer support. Users mentioned that the app was broken for weeks, and even after reaching out to multiple email addresses, they received unhelpful responses. On the positive side, users praised the app for its reliability, real-time updates, and fantastic data transport capabilities. They appreciated the multi-channel support, ease of setup, and the developer's responsiveness in implementing suggested features. Overall, the app seems to provide valuable insights and automation for businesses, especially in terms of sales data and order notifications.

Highlights

Mixed reviews with a range of 1-star and 5-star ratings
Issues with developer responsiveness and customer support
App praised for reliability, real-time updates, and data transport capabilities
Positive feedback on multi-channel support and ease of setup
Developer's responsiveness in implementing suggested features

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 12, 2024

The app has been broken for weeks. The developers do not respond to customer support. I finally heard back after stalking several email addresses, and it was nothing but nonsense. This also happened two years ago and I never heard back. I had to contact Slack for help.

Store

Nama

Using app

--

Total reviews

8

Average rating

4.5

5 / 5 Share

May 6, 2021

Been using Reporty for awhile now. It's totally reliable and keeps me up to date in real time - excellent!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Jan. 28, 2021

Fantastic data transport app to get key sales and customer support information to the correct people across the business. The new multi-channel support is AMAZING, and allows me to send only the pertinent information to the correct people, whether they need incredible detail about all orders, or just a weekly summary. Developer is super fast to respond and even implement suggested features. A+

Using app

About 2 months

Total reviews

5

Average rating

4.0

Developer Reply

Thank you so much for the review and thanks for making the feature request! Glad it's helping you save time on reporting and giving your team the right info at the right time!

5 / 5 Share

Aug. 11, 2020

Shoppy is one of our favorite apps- provides incredible insights and up to the minute sales data for us within Slack! Highly recommend.

Store

kyoku

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Glad it’s helping you get the data and insights you need!

5 / 5 Share

Jan. 28, 2020

Super helpful tool for transparency within our organization - visibility has unlocked a ton for our culture. The developer is amazing and super helpful in setting Shoppy up exactly as needed.

Store

Parade

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

Glad Shoppy and the automated summaries are helping to create a more transparent culture!

All reviews

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