ShopSync for TikTok Shop
Save time by auto-syncing products, inventory to TikTok Shop
Rating
3.9
feedback
13
chart
#2,257
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
62%
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31%
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Reviews Summary
ShopSync is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the ease of use and the free nature of the app. Many users find it helpful in syncing their TikTok orders and managing inventory effectively. The app has been praised for its inventory sync rule feature, which helps in preventing stockouts and managing reserved stock for subscribers. Users also highlight the app's ability to increase traffic from TikTok and streamline the process of selling on TikTok Shop. Additionally, the fast and accommodating support team has been commended for their responsiveness and assistance in resolving issues. On the negative side, some users have expressed frustration over the inability to disable the order-syncing feature, which has been disappointing for those who only wanted to sync product information. There have also been concerns raised about difficulties in reaching the support team for urgent issues, with delays in response times causing frustration for some users.
Highlights
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All reviews
Nov. 19, 2025
I only want to use this app to sync our product information, not to sync our TikTok Shop orders to Shopify. However, it seems there’s no way to disable the order-syncing feature, which is very disappointing.
Dec. 25, 2024
We recently installed ShopSync to sync our Shopify store with TikTok Shop, and I have to say—it’s a fantastic app! Until now, we had been using TikTok’s official app, but it was riddled with bugs, and TikTok’s support team didn’t seem to care. Switching to ShopSync has been a breath of fresh air. One feature that stands out is the “Inventory sync rule.” It’s been incredibly useful for us. In the past, we’ve faced stockouts, and now that we’ve started offering subscriptions on our Shopify store, ensuring reserved stock for subscribers is crucial. ShopSync’s inventory sync feature allows us to keep units reserved, especially in case one of our videos goes viral. It’s been a game-changer for managing our stock and delivering on our promises to customers. Overall, this app is well-thought-out, reliable, and solves real issues. Highly recommended!
Feb. 23, 2025
Great and useful platform that has worked flawlessly for our business after we struggled to sync orders previously. **update: I'm struggling to get a hold of someone from the platform to help work through an urgent issue upgrading an order allowance. Frustrating not to be able to get a hold of support for over 24 hrs
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