ShopSync for TikTok Shop
Save time by auto-syncing products, inventory to TikTok Shop
Rating
3.9
feedback
13
chart
#2,948
Reviews Over Time
App Ranking
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Reviews Summary
ShopSync is a Shopify App that has received mixed reviews from ecommerce merchants. On the positive side, users appreciate the ease of use and the free cost of the app. Many users find it helpful in syncing their TikTok Shop orders with their Shopify store, making order management more efficient. The inventory sync feature, particularly the 'Inventory sync rule,' has been highlighted as a game-changer for managing stock and fulfilling customer promises. Users also praise the app for increasing traffic from TikTok and streamlining the selling process on TikTok Shop. Additionally, the fast and accommodating support team has been commended for resolving issues promptly. However, there are some negative aspects mentioned in the reviews. One user expressed disappointment in not being able to disable the order-syncing feature, which was a specific requirement for their business. Another user faced challenges in reaching out to the support team for urgent issues, experiencing delays in getting assistance. Despite these drawbacks, the majority of users find ShopSync to be a valuable tool for integrating their Shopify store with TikTok Shop and improving their overall selling experience.
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Nov. 19, 2025
I only want to use this app to sync our product information, not to sync our TikTok Shop orders to Shopify. However, it seems there’s no way to disable the order-syncing feature, which is very disappointing.
Dec. 25, 2024
We recently installed ShopSync to sync our Shopify store with TikTok Shop, and I have to say—it’s a fantastic app! Until now, we had been using TikTok’s official app, but it was riddled with bugs, and TikTok’s support team didn’t seem to care. Switching to ShopSync has been a breath of fresh air. One feature that stands out is the “Inventory sync rule.” It’s been incredibly useful for us. In the past, we’ve faced stockouts, and now that we’ve started offering subscriptions on our Shopify store, ensuring reserved stock for subscribers is crucial. ShopSync’s inventory sync feature allows us to keep units reserved, especially in case one of our videos goes viral. It’s been a game-changer for managing our stock and delivering on our promises to customers. Overall, this app is well-thought-out, reliable, and solves real issues. Highly recommended!
Feb. 23, 2025
Great and useful platform that has worked flawlessly for our business after we struggled to sync orders previously. **update: I'm struggling to get a hold of someone from the platform to help work through an urgent issue upgrading an order allowance. Frustrating not to be able to get a hold of support for over 24 hrs
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