Rating

4.8

feedback

59

Reviews

chart

#3,537

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    36%
  • Less than a day
    20%
  • Less than a month
    39%
  • Less than a year
    5%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers highlighted the fast response times, dedication to finding tailored solutions, and patience of the support staff, including team members like Anna, Zarmina, Sia, and Alex. Users also appreciated the ease of installation and the app's ability to handle multiple pixels efficiently. However, there was one negative review that mentioned issues with tracking and lack of results, leading to disappointment and a decision to seek an alternative tracking solution. Overall, the app seems to excel in customer service and ease of use, but there may be room for improvement in tracking performance for some users.

Highlights

Excellent customer support and fast response times
Ease of installation and efficient tracking for multiple pixels
Issues with tracking and lack of results

Rating Breakdown

  • 5
    97% (57 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (58)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 13, 2025

Pixel team helped to setup tracking correctly

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Team is fast and very easy to use the app.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

great support, app is great

Using app

7 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 27, 2025

Had some issues with one of our pixels which were resolved.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, I hope you’re doing well. I’m glad to let you know that your issue has been resolved. If you could take a moment to update your review, it would mean a lot and be a great support for us. Thank you for your time and support! Best regards, Sarah

5 / 5 Share

July 9, 2025

Honestly one of the best customer services I just have experienced by Sir Haseeb. I needed a guide & help in the app settings and just imagine the person with the name Haseeb helped me as much as he could. First he listened me via messeges then he got the store access to resolve the issue and then finally after resolving the issue he asked for a live call meeting, I shared my screen and he explained me what was the issue and then asked me to try by myself. While I was checking, my internet was slow, he waited for reconnection and stayed with me until I got completely satisfied. This is an amazing app with a simple and easy to understand features. They provide a great and instant customer support. Overall I strongly recommend this app to everyone.

Using app

28 days

Total reviews

1

Average rating

5.0

All reviews

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