Shopwaive Credit, Loyalty & AI for Shopify

Shopwaive Credit, Loyalty & AI

Maximize retention with powerful API tools built for Checkout

Rating

5.0

feedback

17

Reviews

chart

#2,743

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    41%
  • Less than a year
    47%
  • More than a year
    6%

Reviews Summary

The reviews for Shopwaive are overwhelmingly positive, with customers praising the fantastic support and excellent customer service provided by the team. Users highlighted the quick response times, dedication, and willingness of the support staff to go the extra mile to resolve issues and ensure customer satisfaction. The app was commended for its effectiveness in managing loyalty programs, store credits, and checkout extensions, making it a valuable tool for businesses. Customers also appreciated the responsiveness of the support team in customizing features to meet specific business needs.

Highlights

Fantastic support and customer service
Efficient issue resolution and quick response times
Effectiveness in managing loyalty programs and store credits
Customization to meet specific business needs
Positive experience with app functionality

Rating Breakdown

  • 5
    100% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Fantastic support! They were excellent in helping get a discount flow set up for us.

Store

Truphae

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

They resolved the issue we experienced very quickly. Their cooperation and support were truly impressive. I personally witnessed how strong the company behind them is and how professional their team operates. I wholeheartedly recommend them to everyone. It was a great pleasure working with you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

We've been using this app for our loyalty program and the experience has been excellent. Sean and the support team are highly responsive, dedicated, and always willing to go the extra mile. Every time we faced an issue, they were quick to find a solution and guide us through it. Their commitment to helping their clients succeed truly shows. Highly recommended!

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great customer service, efficient and very quick with response time, and very helpful to accommodate for our business needs.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Using app

7 days

Total reviews

5

Average rating

5.0

All reviews

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