Shopwaive: Credit & Payments for Shopify

Shopwaive: Credit & Payments

Build it with Shopwaive | APIs that enable commerce

Rating

5.0

feedback

15

Reviews

chart

#1,424

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    27%
  • Less than a year
    60%
  • More than a year
    7%

Reviews Summary

Shopwaive is highly praised for its exceptional customer service and support team. Users appreciate the quick responses, customization options, and willingness to address any issues that arise. The app is commended for its ease of use, functionality, and seamless integration with Shopify. Customers highlight the ability to issue store credits easily and efficiently, as well as the positive impact on their businesses. However, there are a few instances where technical glitches were reported, such as the app not opening or triggering warning messages. Despite these minor setbacks, Shopwaive remains a top choice for many ecommerce merchants looking for a reliable store credit solution.

Highlights

Exceptional customer service and support
Ease of use and functionality
Technical glitches reported
Customization options and quick responses
Positive impact on businesses

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    7% (1 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 7, 2024

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2024

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Using app

9 days

Total reviews

2

Average rating

5.0

All reviews

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