Rating

5.0

feedback

16

Reviews

chart

#2,505

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    44%
  • More than a year
    6%

Reviews Summary

The Shopwaive app has received overwhelmingly positive reviews from users, with a consistent rating of 5 stars. Users praise the exceptional customer service provided by the support team, highlighting their responsiveness, dedication, and willingness to go the extra mile to solve issues and cater to business needs. The white-glove service offered, especially for Shopify Plus stores, has been a standout feature, with users appreciating the quick turnaround on suggestions and fixes. The app's ability to address specific business requirements, such as store credit functionality and checkout extension features, has been commended. Overall, users highly recommend Shopwaive for its ease of use, customization options, and top-notch customer service.

Highlights

Exceptional customer service and support
Customization and addressing specific business needs
Ease of use and effectiveness
Highly recommended for Shopify Plus stores
Quick response time and efficient issue resolution

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 29, 2025

They resolved the issue we experienced very quickly. Their cooperation and support were truly impressive. I personally witnessed how strong the company behind them is and how professional their team operates. I wholeheartedly recommend them to everyone. It was a great pleasure working with you.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

We've been using this app for our loyalty program and the experience has been excellent. Sean and the support team are highly responsive, dedicated, and always willing to go the extra mile. Every time we faced an issue, they were quick to find a solution and guide us through it. Their commitment to helping their clients succeed truly shows. Highly recommended!

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great customer service, efficient and very quick with response time, and very helpful to accommodate for our business needs.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

Using app

23 days

Total reviews

9

Average rating

4.9

All reviews

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