Shopwaive: Credit, AI & Upsell for Shopify

Shopwaive: Credit, AI & Upsell

Build it with Shopwaive | APIs that enable commerce

Rating

5.0

feedback

20

Reviews

chart

#4,393

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    30%
  • Less than a year
    60%
  • More than a year
    5%

Reviews Summary

The Shopwaive app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the team. Customers appreciate the quick response times, efficiency in resolving issues, and the willingness of the support team to accommodate their business needs. The app is praised for its ease of use, effectiveness in managing store credits, and seamless integration with Shopify platforms. Users also commend the team for their proactive approach in implementing custom solutions and continuously improving the app based on feedback. However, there was one user who experienced a technical issue with the app leading to a warning message, resulting in a 3-star rating.

Highlights

Exceptional customer service and quick response times
Efficiency in issue resolution and customization
Ease of use and effectiveness in managing store credits
Proactive approach in implementing custom solutions
Technical issue leading to a warning message

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

Great customer service, efficient and very quick with response time, and very helpful to accommodate for our business needs.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2024

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.

Using app

About 2 months

Total reviews

13

Average rating

5.0

All reviews

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