Shopwaive: Credit & Payments
Build it with Shopwaive | APIs that enable commerce
Rating
5.0
feedback
19
chart
#3,497
Reviews Over Time
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Reviews Summary
Shopwaive is highly praised for its excellent customer support, with users mentioning the white-glove service provided, quick responses, and willingness to customize features. The app is commended for its functionality in managing store credits and its seamless integration with Shopify. Users appreciate the responsiveness of the support team, especially in resolving issues and implementing requested features. However, there was one user who experienced a technical issue with the app leading to a warning message, which affected their overall experience.
Highlights
Rating Breakdown
All reviews
Aug. 8, 2024
Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.
July 25, 2024
Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.
July 2, 2024
Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!
July 1, 2024
Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.
June 7, 2024
We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.
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