Shopwaive: Credit, AI & Upsell for Shopify

Shopwaive: Credit, AI & Upsell

Build it with Shopwaive | APIs that enable commerce

Rating

5.0

feedback

16

Reviews

chart

#10,734

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    44%
  • More than a year
    6%

Reviews Summary

The Shopwaive app has received overwhelmingly positive reviews from users, with a consistent 5-star rating across multiple reviews. Users have praised the app for its excellent customer service and support team, highlighting their responsiveness, dedication, and willingness to go the extra mile to solve any issues. Customers have also appreciated the white-glove service provided, especially for Shopify Plus stores, and the quick turnaround on suggestions and fixes. The app has been described as a life-saver for small businesses, offering a simple and affordable solution for issuing store credits.

Highlights

Excellent customer service and support
Efficient and responsive team
White-glove service for Shopify Plus stores
Simple and affordable solution for small businesses
Quick turnaround on suggestions and fixes

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2025

We've been using this app for our loyalty program and the experience has been excellent. Sean and the support team are highly responsive, dedicated, and always willing to go the extra mile. Every time we faced an issue, they were quick to find a solution and guide us through it. Their commitment to helping their clients succeed truly shows. Highly recommended!

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great customer service, efficient and very quick with response time, and very helpful to accommodate for our business needs.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2024

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

Using app

9 months

Total reviews

1

Average rating

5.0

All reviews

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