Shopwaive: Credit & Payments for Shopify

Shopwaive: Credit & Payments

Build it with Shopwaive | APIs that enable commerce

Rating

5.0

feedback

19

Reviews

chart

#3,497

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    26%
  • Less than a year
    63%
  • More than a year
    5%

Reviews Summary

Shopwaive is highly praised for its excellent customer support, with users mentioning the white-glove service provided, quick responses, and willingness to customize features. The app is commended for its functionality in managing store credits and its seamless integration with Shopify. Users appreciate the responsiveness of the support team, especially in resolving issues and implementing requested features. However, there was one user who experienced a technical issue with the app leading to a warning message, which affected their overall experience.

Highlights

Excellent customer support and white-glove service
Efficient issue resolution and customization
Seamless integration with Shopify
Responsive support team
Technical issue with warning message

Rating Breakdown

  • 5
    89% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 2, 2024

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 7, 2024

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Using app

About 2 months

Total reviews

4

Average rating

4.8

All reviews

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