All reviews

Rating Breakdown

  • 5
    93% (123 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)

Reviews with Text

  • 72% (95)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2023

Great app for your shortly needs. Unfortunately, we have to remove this app since we are using a custom checkout and it is only compatible with Shopify's native checkout. Their support isn't 24/7 but they get back to you through email once they get back online. Thanks Anna for the entertaining my inquiries.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Shortly 2.0 works with all types of checkouts including discount tracking. Please join again and contact our support to get more assistance. Thank you so much for your 5 stars.

5 / 5 Share

Nov. 22, 2023

Support was amazing. I had a issue with link creation, connected support via chat, and my issue was quickly resolved with follow-up via email. A huge thank you to Anna and her team. This App is amazing, and all in one affiliate, UTM, marketing tracking with SEO friendly short links and QR codes. Analytics reporting is on par with a one stop dashboard to see everything. Within 1 day, it has completely changed our marketing, both frontend (social media and ads) and backend (email). No more manual reporting !!!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

It's okay

Using app

12 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

So far so good! Anna with Support was helpful in getting our first influencer organized in groups and showing how to navigate to Stats, etc. Looking forward to using this App :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Perfect Support

Store

Bauhaus

Using app

29 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

Oct. 24, 2023

Does exactly what we are looking for. Great features for automatic discount codes applied on URL. Easy to use and great support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

March 25, 2025

Vielen herzlichen Dank für den netten Support (via Chat Meeting) in englisch. Support war sehr bemüht alle offenen Fragen zu klären. Auch die Step by Step Einführung in das Plugin und wie man einen Influncer anlegt mit Dashboard Erklärung vom Influncer war sehr hilfreich. Das Domain Problem konnte ebenfalls der Support sehr rasch und kompetent Beheben. Das Problem mit Firefox wurde fixiert. Daher jederzeit gerne wieder. Thanks a lot, Tobias

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

Oct. 4, 2023

Very easy to use this app and has generated lots of revenue for us. Anna was helpful when I had questions & was able to answer quickly. Would recommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

Oct. 4, 2023

Great Customer Support. Thanks Athar.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

该应用程序很棒。 它对我的营销工作有很大帮助。 支持团队超级棒。

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Very good customer service, they worked tirelessly until they found the issue. Thank u <3

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

Sept. 2, 2023

We had issues before but it was taken cared of by Sam. I hope this app upgrades and integrate with external pages as well. Hoping for the best.

Store

VNSH

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

Aug. 25, 2023

This app works well in my shop. It helps track the source of traffic, so I can distinguish which source is better. Customer support is good.

Store

CC SHOP

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

Aug. 4, 2023

Support and product seem good. I will update after my experience with it. Thank you for your help Anthar

Store

Mau

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your positive review! 🙌 We're thrilled that you love our Shortly app! 🚀 If you ever need any assistance feel free to reach out.

5 / 5 Share

July 17, 2023

I recently had an amazing experience with Shortly, primarily due to their exceptional customer support. Their team was incredibly supportive and responsive, addressing my inquiries promptly. They demonstrated deep knowledge of the application and provided personalized solutions. I felt valued and heard throughout my interactions with their team. I highly recommend Shortly for its outstanding customer support and commitment to user satisfaction.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2023

Fulfilled all the needs we had - UTM tracking, vanity URLs, and discount application. Plus, same day very helpful customer service when we had questions!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your honest review! We appreciate your feedback and are always looking for ways to improve Shortly. Stay tuned for future updates, and let us know if there's anything else we can assist you with! Team Shortly

5 / 5 Share

June 20, 2023

Setting up links with Shortly is super easy. I did have an issue at first with the links not tracking properly, but I reached out to their support and Athar got back to me immediately, diagnosed the problem and fixed it super fast (same day). Tracking is perfect now. Thanks!

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

We are so glad to see your comments about me. Your business is important to us. We will keep adding more value to your business. Thank you so much!

5 / 5 Share

June 19, 2023

Thanks for addressing the issue for me promptly with expertise and patience. A 5-star comment for Athar.

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

We are so glad to see your comments about me. Your business is important to us. We will keep adding more value to your business. Thank you!

5 / 5 Share

June 6, 2023

simple, understandable. It meets all my needs. Customer service is also very fast. I advise. You can create utm code and do simple work with influencer.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your appreciation.