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Rating

2.0

feedback

13

Reviews

chart

#3,584

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    15%
  • Less than a month
    31%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with a significant number of negative comments regarding uninstallation issues and lingering bugs on the website even after removal. Customers have expressed frustration over the app not functioning as expected and causing confusion for their site visitors. On the positive side, users who had a smooth experience with the app praised its functionality, customization options, and responsive customer service. The support team, particularly mentioned as 'Adam,' received high praise for their quick and effective assistance in resolving issues and customizing the app to fit custom themes.

Highlights

Uninstallation issues and lingering bugs
Functionality and customization
Responsive customer service
Mixed reviews
Praise for support team

Rating Breakdown

  • 5
    54% (7 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    31% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 21, 2024

How to uninstall this app

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Seriously? Do we get 1 star because you can't figure out how to uninstall an app in Shopify? Go to google.com and type "how to uninstall a shopify app". Is it that difficult? You have the app support and Shopify support both available to help you with uninstalling the app. It's as easy as removing an application on a mobile device. Also I checked your account and I've seen that you have already uninstalled the app. What is your problem???!!!

2 / 5 Share

March 25, 2024

no it still shows on my site and its confuses my customers I won't reomove something thats true and hasn't been fixed

Using app

About 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Hi, I've sent you email to your Gmail email account (just as you asked to do) asking for the request access code as I need access to your account in order to check the issue. It would be great if you could also send me a screenshot as what you see may even not belong to our app. You haven't replied to any of my emails. It looks like none of your emails are working and there is no way to communicate. Please reply to email I've sent to you yesterday to your Gmail account. Kind regards, Magda

1 / 5 Share

Nov. 27, 2023

does not function the way it should uninstalled and now am left with a change to my storefront product pages that puts a apply discount field on it that did not go away with removal. please contact so this can be resolved

Using app

14 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you for the review. The best way to resolve this kind of issues would be to directly contact our support. We quickly help our customers in case of any issues. As you've uninstalled the app, I can't see your contact details. Please reply to [email protected] so we can help you. We will need some details from you and it would be best to exchange the messages in private. Kind regards, Magda

1 / 5 Share

July 13, 2023

Left a bug on our website that cannot be removed! Uninstalled the app, 3 days later still have same problem. We cannot get rid of it, Do not recommend at all!!

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for your review. I tried to search any email from you regarding the issue. We have support to resolve any app related issues. We help our customers quickly. Usually the problem when you see the app elements on your website is not related with the app working, but with the browser cache. Have you tried to clear it? If the issue persists please contact us so we have a chance to help you. Please consider updating the review. Kind regards

1 / 5 Share

May 12, 2023

Why js it still on. the page after install?? Terrible app. If othes have had this problem, be public about uninstall issues. NO Transparency.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I checked your store and I can confirm that the application code has been deactivated. It could be the browser cache that causes the problem. Please try to clear your browser cache and you should no longer see the content that comes from our application.

All reviews

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