Disc: Show Discounted Prices
The reviews for this Shopify App are mixed, with some users experiencing issues with the functionality of the app and lack of support, while others praise its effectiveness and responsive customer service. One common complaint is that after uninstalling the app, certain elements like the 'apply discount' box remained on the product pages, causing confusion for customers. Users also mentioned difficulties in getting timely responses from the support team, leading to frustration. On the positive side, users appreciated the app's ability to show discount codes and customize pages, as well as the quick and helpful support provided in resolving issues and answering questions.
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the app works in the sense that it was able to show the discount code and slice prices from product pages. the app wasn't working properly when someone would click on apply discount, nothing was happening. i reached out multiple times to support and no one answered.
Caused a ton of issues at checkout and customers could not finalize their purchase.
no it still shows on my site and its confuses my customers I won't reomove something thats true and hasn't been fixed
Hi, I've sent you email to your Gmail email account (just as you asked to do) asking for the request access code as I need access to your account in order to check the issue. It would be great if you could also send me a screenshot as what you see may even not belong to our app. You haven't replied to any of my emails. It looks like none of your emails are working and there is no way to communicate. Please reply to email I've sent to you yesterday to your Gmail account. Kind regards, Magda
does not function the way it should uninstalled and now am left with a change to my storefront product pages that puts a apply discount field on it that did not go away with removal. please contact so this can be resolved
Hi, Thank you for the review. The best way to resolve this kind of issues would be to directly contact our support. We quickly help our customers in case of any issues. As you've uninstalled the app, I can't see your contact details. Please reply to [email protected] so we can help you. We will need some details from you and it would be best to exchange the messages in private. Kind regards, Magda
Left a bug on our website that cannot be removed! Uninstalled the app, 3 days later still have same problem. We cannot get rid of it, Do not recommend at all!!
Hi, Thank you for your review. I tried to search any email from you regarding the issue. We have support to resolve any app related issues. We help our customers quickly. Usually the problem when you see the app elements on your website is not related with the app working, but with the browser cache. Have you tried to clear it? If the issue persists please contact us so we have a chance to help you. Please consider updating the review. Kind regards
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