Sidr Zendesk and Gmail Macros
Use placeholders in your Zendesk and Gmail help desk messages
Rating
4.5
feedback
2
chart
#10,298
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ability to dynamically fill Zendesk macros with information from Shopify orders, saving time for customer support teams. Users appreciate the responsiveness of the support team and recommend the app highly. Some users also mention the app's ability to support macros across multiple shops and the collaborative approach of the development team in improving the user interface.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 14, 2022
This app is a lifesaver if you're using Shopify + Zendesk. Our Zendesk macros are now dynamically filled with information from customers' linked Shopify orders, and it saves our customer support team so much time. Support is super responsive as well with any issues. I wish I found this app sooner! Highly recommend!
May 10, 2022
Very interesting app and the dev team has been listening to us about our need to support the macros accross several shops. Also we could work together on UI and it was nice to see our user stories did matters
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