Sidr Zendesk and Gmail Macros
Use placeholders in your Zendesk and Gmail help desk messages
Rating
4.7
feedback
2
chart
#5,212
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its integration with Zendesk and the time-saving features it offers. Customers appreciate the dynamic filling of Zendesk macros with information from Shopify orders, which streamlines customer support processes. The responsive support team is also highlighted as a positive aspect, with users expressing satisfaction with the app's functionality. Some users mentioned that they wish they had discovered the app sooner, indicating high levels of satisfaction and recommendation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 14, 2022
This app is a lifesaver if you're using Shopify + Zendesk. Our Zendesk macros are now dynamically filled with information from customers' linked Shopify orders, and it saves our customer support team so much time. Support is super responsive as well with any issues. I wish I found this app sooner! Highly recommend!
May 10, 2022
Very interesting app and the dev team has been listening to us about our need to support the macros accross several shops. Also we could work together on UI and it was nice to see our user stories did matters
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