Sidr ‑ Sales Tax Automation for Shopify

Sidr ‑ Sales Tax Automation

Sidr - US Sales Tax Report and Automated Filing

Developer

Rating

5.0

feedback

58

Reviews

chart

#1,809

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    10%
  • Less than a month
    24%
  • Less than a year
    57%
  • More than a year
    3%

Reviews Summary

The reviews for the Sidr Tax app are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the fast and detailed guidance offered over chat, making them feel like they have a supportive partner for their business. The app is praised for its affordability, ease of use, and effectiveness in handling sales tax filing. Customers mention that the team goes above and beyond to resolve issues and provide personalized assistance, making the experience stress-free and seamless. However, there is one negative review mentioning unexpected billing charges and lack of support in resolving the issue, urging caution when using the app.

Highlights

Exceptional customer service and support
Affordability and effectiveness in tax filing
Ease of use and seamless experience
Personalized assistance and stress-free process
Unexpected billing charges and lack of support

Rating Breakdown

  • 5
    100% (58 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (56)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

So far we love Sidr. Registering in different states is really confusing and comes in staggered long timelines. Their chat and staff patiently guide you through. They're wonderful

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

They don’t just file your sales tax—they become a real support partner for your business. Their team consistently goes above and beyond, offering fast, detailed, and genuinely valuable guidance over chat. The quality of help they provide easily feels like a consulting service, and they deliver it with patience and clarity every time.

Store

VIOSSI

Using app

9 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 24, 2025

Very functional and easy to use, support always here to help. thank you

Using app

6 months

Total reviews

5

Average rating

2.6

Developer Reply

Thank you for your feedback. The charge incurred are the normal subscription fee that we clearly listed on the subscription page. We also responded by offering a $1500 credit that can be applied towards future usages, but didn't hear back from you. We will reach out to you again and try to work with you on a resolution.

5 / 5 Share

Nov. 13, 2025

Very helpful and nice customer service, and I especially appreciate their attention to detail.

Using app

15 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 11, 2025

Great price for tax prep work, and they hunt down very problematic issues as needed!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

All reviews

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