Rating

5.0

feedback

10

Reviews

chart

#2,756

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    20%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The Sign Panda app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its functionality in collecting signed release forms before payment, as well as for its excellent customer support. Many users highlight the responsiveness and helpfulness of the support team, mentioning quick issue resolution and even scheduled appointments for assistance. The app is commended for simplifying the process of adding waivers to online experiences and reducing the need for physical paperwork. Some users mention initial issues that were promptly resolved by the support team, leading to a smooth and satisfactory experience. While there are minor suggestions for improvements, such as allowing signing at checkout for specific products, overall, users are highly satisfied with the app and its support services.

Highlights

Positive customer support experience
Functionality for collecting signed release forms
Ease of adding waivers to online experiences
Prompt issue resolution
Suggestions for minor improvements

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 4, 2024

Great app for getting a signed release form before payment on Shopify. Support is very responsive. Recommend.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2024

Great customer experience! Sign Panda helped me add waivers to my in store experiences online so I didn't have to keep printing and storing physical waivers!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

The SidePanda support team has been excellent to work with and I am very happy with the level of support we have received from them.

Store

Qualgen

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

My needs are little different to what the app was actually built for, but i signed up to test it out based on the good customer support reviews. After sign up and having some issues working it for my requirements, I used their customer support and it was a fantastic experience. hopped on a call and they helped me out really quickly!

Store

Trialsandenduroskills

Using app

9 months

5 / 5 Share

June 1, 2023

Had a couple of issues starting out but their support team was amazing and fixed it very quickly. Great app with perfect functionality for what we need. Would give 10 stars if possible.

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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