Sika HSA FSA Payments
The reviews for this Shopify App are polarized, with one user expressing frustration and dissatisfaction with the lack of support and communication from the company, while another user praises the team for being extremely helpful and easy to work with. The negative review highlights issues with requesting sensitive information via email, lack of guidance within the app, and difficulties in reaching a human for assistance. On the other hand, the positive review emphasizes the app's ease of implementation and the team's excellent support.
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This company has been of zero help. They are trying to get me to email my bank account information and not guide me within the app to do so. All email correspondences don't have a name of the person sending me messages which is a bit disturbing. I cannot get in contact with an actual human to help. Sika has been holding my payments and has zero urgency to help me. I am seeking legal counsel at this point because Sika is not helpful at all!
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