Silverbene Dropshipping
Silver jewelry dropshipping from china factory
Rating
1.9
feedback
2
chart
#9,266
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App Ranking
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Less than an hour
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Less than a month
50%
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Reviews Summary
The Silverbene Dropshipping Shopify App allows merchants to synchronize products and orders with a silver jewelry factory from China. Merchants can easily integrate high-quality silver jewelry into their online store with just one click, transforming their e-commerce strategy and streamlining operations.
Rating Breakdown
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All reviews
Sept. 16, 2024
I’ve found it challenging and unprofessional to work with this supplier. Communication has been poor, and despite their website stating that orders ship within 3 days, my order has yet to ship after 6 days. I hope they address these issues to improve their service..
March 5, 2024
Their products are nice, but there are many similarities, and not enough unique pieces. Unfortunately, they lack any support. I have sent over five emails through the app, website, and chatbot, seeking assistance in figuring out how to remove the Silverbene logo from their product. Despite placing a sample order for myself, I am still unable to get in touch with anyone or receive a reply. After spending weeks working on my store, I had to delete all of their products. I did this because I don't want to deal with their lack of customer service in the future. Good customer service is a crucial factor in customer loyalty, and I didn't want to take that chance.
Thank you for your feedback. We sincerely apologize for the difficulties you've encountered with our support. We've recently added a "Help Center" feature on our website to better address such issues. Please visit our "Help Center" for immediate assistance or contact us directly at email [email protected]. We are committed to improving our services and ensuring your concerns are resolved swiftly.
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