Silverbene Dropshipping

Sept. 16, 2024

I’ve found it challenging and unprofessional to work with this supplier. Communication has been poor, and despite their website stating that orders ship within 3 days, my order has yet to ship after 6 days. I hope they address these issues to improve their service..

March 5, 2024

Their products are nice, but there are many similarities, and not enough unique pieces. Unfortunately, they lack any support. I have sent over five emails through the app, website, and chatbot, seeking assistance in figuring out how to remove the Silverbene logo from their product. Despite placing a sample order for myself, I am still unable to get in touch with anyone or receive a reply. After spending weeks working on my store, I had to delete all of their products. I did this because I don't want to deal with their lack of customer service in the future. Good customer service is a crucial factor in customer loyalty, and I didn't want to take that chance.