SM Estimated Delivery Date ETA
The reviews are overwhelmingly positive, with most merchants praising the app’s ease of setup, intuitive interface, useful delivery-date/ETA features, and strong customization options. Many reviewers say it helps improve customer confidence, manage expectations, and even boost conversion rates. A major recurring strength is customer support: users repeatedly mention fast, friendly, patient, and highly effective help, often naming Justin specifically for quick fixes and personalized assistance. Several reviewers also appreciate the free plan, good value for money, and the ability to remove branding or tailor the app to different products, collections, countries, or locations. The negative feedback is limited but important. A few users are frustrated by missing in-app contact options, making it hard to ask questions directly. Others dislike the process required to remove branding, especially when they are already paying for a Pro plan and still need approval to remove it. Overall, the reviews suggest the app is reliable and valuable, but some merchants want smoother communication and fewer restrictions around branding and paid features.
Very useful app and I’m really satisfied with it. The app works well and the staff is very supportive, helpful, and responsive whenever I need assistance. Highly recommended!
I'd like a way to ask you a question; there's no way to do it in the app. If you send me an email or something, I'll give you 5 stars.
Superb customer service, Justin is awesome and very helpful! Thank you
So far so good, the customer support was quick and helpful
The app is great. Love the minimalist layout of the widget. Love its functions too; it really helps our customers decide on what type of shipping to use when ordering. Customer support is stellar!
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