Simile | Personalization Suite for Shopify

Simile | Personalization Suite

Personalization

Developer

Rating

2.8

feedback

6

Reviews

chart

#9,619

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    17%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed. Some users have had positive experiences, finding the app intuitive, user-friendly, and easy to set up. They appreciate the efficient customization options and helpful support. However, there are also negative reviews mentioning issues with the app. One user reported that photos were not visible, and when they upgraded to the paid version and asked for help, they did not receive any contact. Another user mentioned a glitch with the product displays, and the 'Recently viewed' section not updating with the latest products. There were also complaints about the app not showing up on certain pages and lacking customization options for font. Overall, while some users are satisfied with the app's ease of use and personalization features, others have encountered technical issues and limitations in functionality.

Highlights

photos not visible
lack of support
glitch with product displays
app not showing up on certain pages
lack of customization options

Rating Breakdown

  • 5
    50% (3 ratings)
  • 4
    17% (1 ratings)
  • 3
    17% (1 ratings)
  • 2
    17% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Sept. 4, 2023

App works, but photos are not visable. Changed into a paid version of the app, and asked for help, did not receive any contact. could you please answer my mail and info request via the instant message function

Store

2TTOYS

Using app

--

Total reviews

11

Average rating

4.6

5 / 5 Share

Aug. 21, 2021

Highly intuitive, user-friendly and easy to set up! This app is so efficient with very friendly and helpful support for customisation. I couldn't be happier with this service!

Using app

2 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your review. We're glad our app can help your business.

5 / 5 Share

April 19, 2021

Thought it had a minor glitch with the product displays at the start but it was instantly fixed after hitting the sync button. Aside from that, the app does a great job of personalizing content with little to no interference.

Store

Luxiva

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are glad that you like our App. Feel free to contact us if you need any help.

4 / 5 Share

Aug. 15, 2020

Good app but the `Recently viewed` doesn`t updating with the last products that customer viewed. It keeps the same ones.

Using app

About 1 hour

Total reviews

2

Average rating

3.5

Developer Reply

Thank you very much for your review and feedback! We are constantly working on ways to improve our apps to better meet our customer’s expectations.

3 / 5 Share

Jan. 14, 2020

Ok guys, did some testing so here it goes: 1. The app window (in any config) did not show up on Enable Cart Page or Enable Order Confirmation Pages. 2. The app also did not show up on Main pages (using Shopify's default Supply theme) 3. There are no Google Font Library customisations, so it makes impossible to adjust it uniformly to Branding standards in terms of Font. The app needs more work, the idea is there, but the functionality is not there yet. I hope you can develop it more properly for our use, thank you.

Using app

17 minutes

Total reviews

11

Average rating

4.6

Developer Reply

Thank you very much for taking the time to leave a detailed review. We'll improve our app based on customer's feedback. Definitely will implement those missing features you reported ASAP.

All reviews

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