Simmer: Food Service/Cafe POS
The reviews for the Simmer app are overwhelmingly positive, with users praising the excellent support provided by the team, particularly by Simon and Seb. Customers appreciate the responsiveness, expertise, and willingness to go above and beyond to help with any issues or feature requests. The app is described as easy to use, with a friendly interface and quick implementation of requested features. Users highlight the app's effectiveness in turning Shopify POS into a functional cafe ordering system, making operations smoother and more efficient. Some users mention initial challenges or missing features but commend the team for actively addressing and improving the app based on feedback.
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Thank you for sharing your feedback, and I'm very sorry for the frustration. I've just reached out to you directly via email so we can get this resolved for you right away. We'd love the opportunity to make things right! Kind regards, Simon, Founder of Simmer.
Our Shopify website and POS has been live for about a month and a half, and Simmer has been one of our most used, and valuable apps! It makes user navigation easy, especially with our complex business. We use Simmer mainly for our smoothie add-on options, but it's useful for more than just this. Order fulfillment is easily done with Simmer, and I like the ability for our kitchen to receive "sent" tickets on a display screen, saving them time and paper materials. Even the Simmer support has been outstanding – Simon is extremely helpful with any questions or concerns, and ensures the app works for our business needs. If you are looking for something that is easy to use, works with all business types, and offers personal (human) support, I would highly recommend this app!
Excellent support service has made this app a great partner for our small business! :)
Simon was absolutely fantastic in supporting us, super helpful and responsive!
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