Simple Affiliate Marketing
All reviews
Simple Affiliate has been great so far. The support from Sebastian has been amazing.
Thank you for taking the time to share your feedback with us. I have reached out to you via email to work towards a resolution. I am confident that we can find a solution for your business.
Their customer service is insanely good. They go in and adjust things for you for theme updates and provide the code for you when having issues with CSS. By far the best affiliate customer service experience we've ever had with a business
Thank you for you review. I'm happy we were able to improve your experience! Please let us know if you need anything else.
This app was just what we needed :) Customisable which is great and the customer service is spot on. If ever a problem or question quick message on the chat and its resolved. 100% recommend.
Thank you for your feedback. Please don't hesitate to let me know if you need anything else. - Sebastian
This app is amazing for managing affiliates. The dashboard is very intuitive and the support team is great! Highly recommend.
10/10 support team. Issues were solved quick and easy
Thank you! Were here any time if you need anything else :)
I was having problems getting my affiliates paid, Sebastian was my chat contact. It was, of course, user error. Sebastian walked me through everything within 5 minutes. I told him he was a "friggin' rock star!" I am very happy with the app now that I really do see how simple it is to pay your affiliates. Sebastian deserves a raise. Thanks for the help. Michelle
Thank you for the kind words :) Let me know if you ever need anything else. -Sebastian
Super Support!!!!
Thank you!!
Although the app offers a solid basis for an affiliate program, the fees and the overview of the app are totally confusing. Increased fees, monthly basic fees for features that are much more sophisticated in other apps. I also recommend integrating discount codes and more.
Thank you for your feedback. I'm very sorry to see you didn't have a great experience with our communication. We're always looking to improve and your feedback helps a lot in highlighting our weak points. Discount codes are available on our Pro plan and I've reached out via email so we can find a resolution that works for you.
I've been using Simple Affiliate for a few months now and I really like it so far. It's easy to set up and has all the features you need to run an affiliate program. The ability to autopay affiliates directly into their bank accounts is a huge plus. Also, the support team is super responsive and helpful.
Thank you for taking the time to leave us a review. We really appreciate it!
We recently decided to integrate the Simple Affiliate app for our recently launched brand (after experiencing its efficiency with several of our other brands). However, during the configuration process, we encountered a few technical hiccups that needed immediate attention. Sebastian and his team were incredibly swift in addressing our concerns! It felt like fixing an issue on auto-pilot with their prompt assistance. Sebastian's professionalism and efficiency made the entire process seamless. Thanks to him and his team, our experience with Simple Affiliate has been nothing short of outstanding. We're off to a strong start, thanks to their exceptional customer service! Highly recommended.
I happy I was able to provide help to your store. Please don't hesitate to let me know of you need anything further. -Sebastian
Really good app. Does what you expect it to do and an amazing customer service. Highly recommend.
Sebastian is THE BEST. Always so prompt, and so helpful. Very knowledgeable and always resolves my inquiry. I will always HIGHLY recommend Simple Affiliate.
Highly recommend!! Amazing experience with Simple Affiliate. When I reached out to them to get a better understanding of the app, they went above and beyond - explaining the how I could use it, helping me integrate it into my store, etc.. Great app.
De momento contenta con la aplicación y el servicio de chat de atención al cliente es rápido y eficaz.
We're new to Simple Affiliate so take this review with that in mind. As a small business owner, I appreciate the simplicity of this app and the many different ways to customize the appearance of the interaction pages. I love that Simple Affiliate tracks all 1099 activity. This saves me time and allows me to concentrate on the business building aspects of our Affiliate Program. I had a video call with Sebastian and he not only answered all of my questions, he also went in and did some coding to get my interaction pages to match the look and feel of my website. That was above and beyond in my opinion and an example of GREAT CUSTOMER SERVICE. As long as everything works as it's supposed to, I think we've found a winner with Simple Affiliate. Thanks!
Sebastian was super helpful! Great app!
First, Sebastian was awesome. I am NOT tech savvy at all, and he was so helpful in getting our affiliate program started and setup. He showed me where to go to fix/update things whenever I need to. Very nice and professional as well. I highly recommend.
Sebastian is the man, he always helps me with any issues a may have, and the app is flawless, honestly if i could pay more for the app, i would. OUTSTANDING
This app does exactly what I need it to do. It's super easy to setup and the CS staff is amazingly helpful. Highly recommend.
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