All reviews

Rating Breakdown

  • 5
    14% (56 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 85% (50)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 24, 2025

Great app and great, fast support. We already work with this app for 5 years!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

First, I would like to offer my sincere apologies to the Simple Invoice team for the issues that occurred during this support experience. Here is the full sequence: I needed to obtain the website-specific hash ID, so I sent an inquiry email to the team. Because I did not receive a reply in time, I asked our partner app to forward the question to the team on my behalf. Unfortunately, I still received no response. After many attempts, I finally tried leaving a negative review, hoping it would attract attention. Although it was not an ideal method, it did directly connect me with a team member—a slightly amusing route. I hope the team can optimise the contact channels or open an in-app在线咨询 option and require every initiator to leave contact details, so inquiries can reach the right person accurately. Since I entered our company information in the store settings, that may be why I did not receive replies promptly. Despite the long time it took to reach the team, I found the service excellent. As soon as Robert understood my issue, he provided timely assistance, passed the relevant information to the technical support staff of our partner app, and worked with me to solve the problem. All follow-up responses were also very prompt, making the support experience outstanding! Once again, I apologise for this misunderstanding and express my gratitude to the team for their support and help.

Store

GL.iNet

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Great app. And a responsive & helpful support team.

Using app

2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 9, 2025

NO FOUND ANY OPTION FOR EDIT GST RATE PRODUCT WISE

Store

Archyam

Using app

8 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 4, 2025

Excellent support from customer service. I have been using Simple Invoice for the past four years, without any problems. They resolved my request within two days. The representative listens to my problem and understands. He provided me with a solution that I wanted exactly. Thank you, Simple Invoice, for excellent service. Phil India Stamps

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 2, 2025

Thanks for your quick support.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

einfach einzurichten, gute Hotline

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Excellent ! Très content bravo pour votre application !

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Awesome app for invoices, customizable for us, great company to work with!

Using app

Over 1 year

Total reviews

11

Average rating

4.5

5 / 5 Share

Nov. 23, 2025

The templates look professional, customization options are great, and it saves us tons of time every day. Customer support is quick and helpful whenever we need assistance. Highly recommended for any Shopify store looking to streamline invoicing!

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 18, 2025

l'application ne fonctionne plus

Using app

6 months

Total reviews

3

Average rating

2.0

5 / 5 Share

Nov. 17, 2025

Great customer support, we really appreciate their effort! Great plugin!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Professional looking invoices. Easy to use. I like that you can edit all the lines/fields and that it's built into Shopify. Much better than my old system.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Merci Can !

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Muy útil y bonita. La usamos para enviar los presupuestos a los clientes.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Really, really simple to use, works straight away. Love that they have a free option for small businesses that you can then trade up onto with no sacrifices on great functionality. For me, it integrates directly with Australia Post, so it's been awesome to be able to get those labels sorted out straight out of Shopify without having to muck around. Really appreciate this app and the people who built it, it's great.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Très bien

Store

90OAL

Using app

4 months

5 / 5 Share

Oct. 28, 2025

I highly recommend this app! The customer service is simply fast, responsive, and incredibly accommodating. Installation is simple, and using the app is just as easy. If you’re hesitating between this and another invoicing app, go with this one!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Had some issues with my invoices, the problem was quickly resolved. I alsop needed some custom input on my outgoing invoices and also this was quickly added to the invoice. Thank you very much :)

Using app

24 days

Total reviews

1

Average rating

5.0